Sales & marketing

We are customer obsessed at the core and on a constant quest for value. We deliver end-to-end services for the digital era so that your customer can connect.

Solutions for sales & marketing

Digital Orchestration_icon

Digital Orchestration

We are customer obsessed at the core and on a constant quest for value. We deliver end-to-end services for the digital era so that your customer can connect with your business.
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Omnichannel Experience_icon

Omnichannel Experience

With 88% of organizations delivering multichannel customer experiences, yours must be truly excellent, consistent and simple in order to compete. Discover how we can help.
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Accelerate Transform_icon

Accelerate Transform

Trigger continuous innovation in your company culture and deliver tangible success through lightweight experiments.
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Customer Moments_icon

Customer Moments

Getting to know your customer better is a prerequisite for every successful digital transformation. Find out how customer moments contribute to creating effortless experiences.
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Single Source of Truth_icon

Single Source of Truth

We are customer obsessed at the core and on a constant quest for value. We deliver end-to-end services for the digital era so that your customer can connect.
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Strategy and Insights_icon

Strategy and Insights

We are customer obsessed at the core and on a constant quest for value. We deliver end-to-end services for the digital era so that your customer can connect.
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by aligning interactions design, event-based communication and customer data, businesses can innovate and focus on exactly the right moments in the customer journey and deliver an effortless experience

Meeting customers’ expectation in the digital age

Customers are increasingly empowered, and their expectations are continuously rising. More than ever, offering a unique and consistent user experience across multiple channels is paramount to building valuable customer relationships. Only truly customer-obsessed businesses stand a chance in an increasingly customer-centric world.

blog

Migrating to SAP S/4HANA: 3 myths debunked

SAP S/4HANA is a game-changer in every way. It makes your company more agile and future-proof, brings you closer to your customer, and allows you to create value in previously unimaginable ways. Many companies, however, are postponing their migrations to SAP’s in-memory business suite out of concern for potential impacts on their current infrastructures and processes. The truth: there is much more to lose by not acting, and much to gain for those who start today.
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Checking in with remote employees during COVID-19

Working from home – even when it’s mandatory – has a lot of advantages: no commute, the ability to work in silence (for some), pets to keep you company… But when remote working becomes the standard instead of the exception, there are quite a few drawbacks as well. One of the main issues is the lack of connection between company and employee. How are workers feeling? What tools and support measures do they need to do their jobs? Luckily, setting up a short remote survey to gather insights and make informed decisions has never been easier.

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Effortless customer experience in practice

The core of effortless experience is to remove friction to boost success, for customers as well as employee. What does that mean for your enterprise architecture and software infrastructure? Which tools should you use, and how should they interact? How can data move through the organization in a way that empowers employees and delights customers? Software architect Wim Meerschman sketches out an elegant and powerful solution. 

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Enhance your ERP System

ERP systems are indispensable for the modern business: they facilitate the exchange of data, optimize processes and make it possible to adapt to a changing environment. In recent years, the ERP landscape itself has changed quite a bit as well, with cloud ERP, next-gen ERP and no-code development competing for attention. But what’s the bigger picture here, and how can businesses better align their ERP systems with their goals? delaware partners and ERP experts Steven Lenaerts and Folker Lamote bring some much-needed clarity.

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