Omnichannel Experience

With 88% of organizations delivering multichannel customer experiences, yours must be truly excellent, consistent and simple in order to compete.

UX & design

Experience design isn’t about building a good-looking website. It is about translating the visitor’s actual needs at every step in the customer journey into an intuitive surfing experience. Discover why UX & design are key to engaging users.
with 88% of organizations delivering multichannel customer experiences, yours must be truly excellent, consistent and simple in order to compete. Discover how we can help you build valuable relationships throughout the entire customer journey

Omnichannel platforms

Offer a single, unified experience to your customers – no matter which channel they use

With the right omnichannel platform, you can deliver the “buy anywhere, fulfil anywhere” experience that customers expect today.

Customer engagement & commerce

Deliver intelligent, trustworthy customer experiences across all channels

Customer engagement & commerce is about creating consistent, high-quality, personalized customer experiences both online and offline in order to build strong, lifelong client relationships.

Identity management

Understand your customers and turn them into loyal brand advocates via seamless experiences

Identity management is about creating a single user profile for each customer, starting from their first interaction with your enterprise, which then allows you to offer smooth and personalized customer experiences across all of your channels.

blog

Generative AI and SAP: A Revolutionary Alliance for the Future of Business?

Generative artificial intelligence (generative AI) is one of the most promising technological advances of our time. It opens up new perspectives in terms of creativity and solving complex problems. Combined with SAP, one of the world leaders in enterprise software solutions, it offers unprecedented opportunities for companies that want to innovate and stand out in the market. In this article, we’ll explore generative AI and its integration with SAP, focusing on the benefits and opportunities it offers. read more

Commercial Performance Optimization (CPO): targets and expectations

Setting the right commercial targets is crucial for success. But knowing which targets to set – and how to achieve them – can be challenging. Commercial Performance Optimization (CPO) is a great way to define and refine your objectives and track your progress. Driven by data, CPO helps you focus on what matters and take relevant actions. Here’s how. read more

GROW with SAP: cloud ERP journey made easier

Despite its many benefits, cloud ERP adoption can seem daunting, expensive, and needlessly complicated for many SMEs. The GROW with SAP offering aims to lower that threshold. With a comprehensive package of solutions and services, it shows SMEs that cloud ERP adoption can be swift and predictable, and open the door towards continuous innovation.

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Fifty delaware customers moved to SAP S/4HANA and changed for the better

2023 marks the 20th anniversary of delaware  but is also the year in which we reached a whopping amount of fifty successful SAP S/4HANA implementations around the globe. Various delaware entities helped fifty customers with international footprint move to SAP S/4HANA and permanently changed for the better. How do they look back on their S/4MOVE journey and how are they reaping the first benefits? read more