Omnichannel Experience

With 88% of organizations delivering multichannel customer experiences, yours must be truly excellent, consistent and simple in order to compete.

UX & design

Experience design isn’t about building a good-looking website. It is about translating the visitor’s actual needs at every step in the customer journey into an intuitive surfing experience. Discover why UX & design are key to engaging users.

with 88% of organizations delivering multichannel customer experiences, yours must be truly excellent, consistent and simple in order to compete. Discover how we can help you build valuable relationships throughout the entire customer journey

Omnichannel platforms

Offer a single, unified experience to your customers – no matter which channel they use

With the right omnichannel platform, you can deliver the “buy anywhere, fulfil anywhere” experience that customers expect today.

Customer engagement & commerce

Deliver intelligent, trustworthy customer experiences across all channels

Customer engagement & commerce is about creating consistent, high-quality, personalized customer experiences both online and offline in order to build strong, lifelong client relationships.

Identity management

Understand your customers and turn them into loyal brand advocates via seamless experiences

Identity management is about creating a single user profile for each customer, starting from their first interaction with your enterprise, which then allows you to offer smooth and personalized customer experiences across all of your channels.

blog

Connected transformation: a quicker and effective way to change

Faced with political instability, economic uncertainty, climate change and supply chain chaos, finance teams increasingly turn to technology to be agile and act fast. Now here’s the kicker: a staggering 70% to 95% of digital transformations fail to meet their original objectives. To get your digital transformation right, a holistic approach is needed that connects technology, strategy and people. Here’s how.

read more

Business Performance Optimization

How to get business impact out of your small data
The current unusual times are forcing us to change our common and deeply embedded habits and behaviour. Times are changing, not just in our daily and personal life, but certainly in our business endeavours and how we engage with our existing customers today and future customers tomorrow.
read more

Transformation vs Enablement

The way we do business has changed, and this can all be traced to the introduction of IT and other digital channels.

In the past, organizations utilized IT for certain operational aspects of their business. But now, modern organizations run their entire business models with IT and digitalization at the core of operations. 

read more

To RISE or not to RISE?

As we’re inching closer to SAP’s 2027 deadline, many companies are considering their options for moving to SAP S/4HANA. The launch of RISE with SAP in 2021 added yet another variable: a subscription bundle that expertly combines performance with ease-of-use and simplicity. But what’s the best course of action for your organization? Here’s our comparison of the RISE with SAP versus SAP S/4HANA ‘any premise’ operating models and licenses.
read more