Achieve Clarity with Single Source of Truth Solutions

Find your way out of the chaos created by multitudes of internal information sources.

Product information management

"Product information management (PIM) allows you to improve your services by disseminating consistent and updated product information that is tailored specifically to each of your channels."
Access up-to-date product information easily and enrich it seamlessly across different channels.

By centralizing information and automating distribution, PIM reduces the risks of human error and enables you to focus on the quality of your product-related content.
The PIM solution we co-design with you allows you to easily add flows as you develop your omnichannel platform. It also facilitates the integration of data coming from artificial intelligence and machine learning sources.
The right product information is at your fingertips. Moreover, you can easily enrich your content with data coming from your digital asset management solution, such as videos, logos, product sheets...
All product-related ‘raw material’ is centralized in a central repository from where you can pull tailored information for each channel. No need to manage multiple Excel files.

Digital asset management

"Digital asset management (DAM) saves time and money by centralizing and automating the distribution of various digital assets."
Have you ever considered providing easy and reliable self-service access to digital company assets like pictures, logos, product sheets, etc.?

Digital assets are managed in a central repository, where you can prepare them for automated distribution and approval for each channel. DAM is a prerequisite for successful digital marketing campaigns.
DAM boosts your creativity, enabling you to focus on new content instead of reinventing the wheel.
The DAM solution we co-design with you allows you to easily add flows as you develop your omnichannel platform. It also facilitates the integration of data coming from artificial intelligence and machine learning sources
The right digital asset is at your fingertips. Moreover, you can easily interconnect DAM with your product information management solution, thus bringing consistent stories to your customers.

Single source of customer data

"Based on your marketing priorities, this solution enables you to capture data that will truly improve customer satisfaction"
You must impose structure on scattered customer data in order to get a 360° view of your customer.

After assessing your existing data sources and tools, we identify, capture and structure data that will make a difference in your digital marketing efforts and improve the omnichannel experience.
We work with personas and customer Journeys to help you reach your marketing objective based on a 360° customer dashboard. Customer data is often scattered across the organization. Profile stores centralize this data and make it easier for companies to comply with GDPR.
Most of the time, there is no lack of customer data within your company, but sources are scattered all over the place. We centralize relevant customer data and automate the sharing of this single source of truth for customer data for all customer-facing departments.
We always take your IT landscape and existing tools into account when recommending a technological solution that brings your data strategy to the next level by integrating more and more AI and IoT capabilities.

a single customer view is an aggregated, consistent and holistic representation of the data held by an organisation about its customers that can be viewed in one place

SAP Validates 20 delaware AI Agents Built with Joule Studio, Showcasing Real-World Enterprise Innovation

At delaware, we've spent the past several years helping organizations explore what this new generation of AI can achieve in real-world environments. That work recently earned recognition from SAP, which selected and validated 20 delaware-developed agentic AI use cases spanning manufacturing, supply chain, maintenance, engineering, finance, and enterprise support functions.

The SAP data challenge: why archive?

Most SAP environments don’t slow down because teams “mismanage performance”. They slow down because data grows quietly—until it becomes impossible to ignore.

SAP S/4HANA vs. Legacy ERP: The Cost of Delaying Migration

If your organization is still running on a legacy ERP system, you’re not alone. Many manufacturers, distributors, and mid-sized enterprises have relied on the same ERP backbone for a decade or more. But with the rapid pace of technological change, and SAP’s planned phase-out of ECC support by 2027, the window for transition is closing fast.

More importantly, the cost of staying with a legacy ERP may be higher than the cost of migrating.

Optimizing Supply Chains with SAP S/4HANA in Manufacturing

In today’s fast-paced manufacturing environment, supply chain efficiency is a critical factor in maintaining competitiveness. Manufacturers must navigate challenges such as fluctuating demand, supply disruptions, rising costs, and increasing customer expectations. SAP S/4HANA provides an advanced, intelligent ERP solution designed to optimize supply chain operations, enhance visibility, and drive agility.