Application maintenance services (AMS)

Application maintenance services (AMS)

Application maintenance driven by business outcomes

Correct faults and improve performance with reliable and proactive application maintenance

Software applications are the backbone of businesses today.  They work closely to connect people and machines to drive business. A change in either requires that the other to evolve too. In other words: support is essential to ensure that you always get the most out of your IT solutions. 

For many organizations, the quick pace at which software companies release new versions is a source of constant stress: Will everything still work as intended? How will this impact my daily operations? 

The goal of good application maintenance is to avoid surprises while fostering maximum convenience at the same time.

An application should never be delivered and then left alone

Traditionally, (third-party) application maintenance consists of a ticketing service through which acute problems are addressed on a case-by-case basis. Most companies focus on ‘keeping up with the latest releases, trends and technologies to avoid missing out on crucial new features.

However, companies that want to remain agile in today’s dynamic business environment need to rethink their approach to application maintenance thoroughly. Cloud service providers, for example, are pushing new versions of their software to their clients automatically.

Getting your business to stay ahead

The decreased level of control for companies relying on the software generates a need for partners that can anticipate these changes and provide actionable insights. Partners have to help companies stay ahead by proactively suggesting specific courses of action when they expect new software releases.

we commit
to get you covered - from installing patches to getting the most out of the latest technological evolutions

Leave it to us

delaware, differentiates itself from other IT integrators by offering peace of mind. Whether it’s checking buffers and installing patches, or updating an entire system to get the most out of the latest technological evolutions – we’ve got you covered, freeing you to focus on your core business.

By offering both in-house and remote support or any combination of the two according to your needs, we can boost the cost-efficiency of your maintenance services.  

Why choose delaware?

By working closely with your team gives us the deep insights we need to bring you impactful results relevant to your business strategy.

  • We offer end-to-end solutions that focus on creating business value and driving innovation
  • We have over 25 years of experience in maintenance services
  • We offer 24/7 coverage for critical processes
  • We offer our unique 'Glocal’ approach that combines local expertise with global resources

Customer Story: Daikin

Support for excellence

For many years now, Daikin has been relying on delaware to increase its IT service level by offering pan-European SAP support. In line with the company’s core values, quality and long-term commitment are the key attributes in delaware’s partnership with Daikin.

finding the right balance between cost efficiency and quality is becoming ever more important
Joachim Verplancke, Daikin Europe

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