Systems Integration

Systems Integration

Connect the dots, keep track of the whole

Now that all-in-one business suites are being replaced with best-of-breed IT landscapes, solid integration between business applications is more important than ever. A systemic approach based on technical and strategic best practices is paramount to keep track of the whole.

From managing complexity to unlocking data

In the IT landscapes of today, every business process seems to have its own niche application. However, the processes itself still require multiple internal and external stakeholders to work together.

Integration challenges

Companies today are faced with several ‘integration challenges’, including:

  • Establishing reliable and secure communication between internal and external systems.
  • Automating business processes across solutions.
  • Preserving the ‘speed of innovation’ when IT needs to focus entirely on keeping things running.

IT vs. business integration: mind the gaps!

A strong enterprise architecture can help you bridge the gap between 'what is' and 'what is needed' and will ultimately lead towards a future-proof IT landscape. As a first step, we propose our IT vs business integration maturity test. Find out what are your priorities and uncover the most pressing gaps in your business and IT integration.

Systems Integration partners


Bring together integration, data and analytics, artificial intelligence, application development, automation, and in one, unified SAP environment. 

Microsoft Power Platform

Microsoft Power Platform provides a suite of capabilities for Dynamics 365 applications via the Power Platform admin centre.


Integrated across different applications on a single platform with Workato, the leader in integration and workflow automation.

Handling integration complexity

The integration of business applications often flows from an enterprise architecture exercise.. It needs to take several levels of complexity into account:

  • Technological: on premise, hybrid, or SaaS
  • Stakeholders: employees, clients, government agencies, subcontractors, partners etc.
  • A plethora of applications, each with their own protocols. 
we commit
to helping our clients develop a solid and scalable integration strategy according to operational needs and strategic objectives


Our approach

To handle integration complexity and boost business efficiency, the integration team at delaware has developed a customized methodology. The main features of our approach are:

  • A step-by-step method with clear priorities to tackle time and budget restraints.
  • A thorough assessment of needs and objectives.
  • Frequent ‘synchronization’ sessions to enable further optimization.
  • A ‘master view’ to keep track of the whole.
  • Close collaboration and involvement of the client.
  • Thorough automated and regression testing.
  • Use of pre-developed accelerators based on experience and end-to-end process expertise.