Optimise cross channel customers engagement
Elixir is a Customer Choice on Gartner Peer Insights for Customer Communication Management in 2020
As a web-based platform, Elixir Tango provides agility and configurable functionality to your customer communication strategy. With Elixir Tango, you can compose and conduct your desired customer communication and engagement outcomes.
Respond quickly to market and regulatory forces, across content lifecycle, in both digital and physical modes, and any channel your customers use.
One tool, countless possibilities
Elixir Tango is a dynamic tool that supports different users and everything involved in the creation and management beyond critical customer communication outcomes, by enabling various functionalities across business processes.
is a platform that adapts to your needs and knowledge and allows you to grow
The Elixir Tango difference
No Software & No Infrastructure
Developed for cloud with platform-wide and functional. Easily accessible with an internet browser and a connected device.
Agile & Integrable
Integrate with classic business applications, like MS Word, so users can adopt new tech without leaving familiar interfaces. Take advantage of advanced content management, business rules, and centralised governance to ensure compliance and quality.
Ensures agility across new and traditional channels, and modes and interoperation with systems of record and engagement for current and future states of business.
Designed for self-sufficiency
Simple interface for mainstream users to connect people with what they need to do their job, without exposing the organisation to risk or additional costs, while supporting and automating a better business process.
Composable Authoring Process
Repeat and automate what works, and continue to respond quickly to regulatory and market forces and enact change at scale - with centralised governance all within a ‘drag & drop’ development environment.
No-Code Application Development
Easily manage whole process, resources and functionalities aligned to the requirements. Full reports and auditability in real-time, as scheduled or triggered.
Adopt when Needed
Integrates with line of business so end-users can work in familiar interfaces that are governed and support business outcomes and initiatives.
Create autonomous paths and junctions for collaboration to do more with less, work in parallel, and automate the rest. Design the business to optimise how the customer experiences it.
End-to-end customer communications
Elixir Tango supports everyone involved in the lifecycle of customer communications. From the product and marketing teams, subject matter experts, technical specialists, designers, content creators, developers, and frontline employees who work directly with end customers.
How can we help?We bring the personal touch and delivery excellence to customers and partners the world over. Our commitment to operational excellence will bring our customers a continuous, competitive edge. We deliver the best-in-class offerings that will bring your business to the next level.
Why choose delaware?
- We offer a structured approach.
- We recombine business and technology.
- We collaborate closely with your team.
- We have over 15 years of experience in business transformation across numerous industries.
- Our people’s mindset, the processes and structures, are set to realise the expectations we have created to always meet and exceed our client’s needs and expectations.