Solutions for sales & marketing
by aligning interactions design, event-based communication and customer data, businesses can innovate and focus on exactly the right moments in the customer journey and deliver an effortless experience
Meeting customers’ expectation in the digital age
Customers are increasingly empowered, and their expectations are continuously rising. More than ever, offering a unique and consistent user experience across multiple channels is paramount to building valuable customer relationships. Only truly customer-obsessed businesses stand a chance in an increasingly customer-centric world.
So be aware of these 5 common pitfalls:
But as well as being convenient, the internet also poses some real threats. As CIO, I am concerned about this. Actually, data protection should concern us all, because our business partners and customers expect that their data is in good hands.