SAP Service Delivery Manager

How many companies can you think of where you are actually encouraged to walk around with your head in the clouds? Probably not many – but we’re one of them! The cloud is where our delaware SAP consultants feel right at home, and rightly so. Nevertheless, we have our feet planted firmly on the ground. After all, our customers depend on us to skillfully guide them through their digital transition.

The Belgian delaware SAP Application Managed Services (AMS) team is a group of +80 highly trained SAP professionals. Our main mission is to provide Application Managed Services not only in the RUN (incidents, service requests) but also to Accelerate (change requests, innovation, automation)… We assist customers with the implementation of new functionalities and maintenance of their SAP landscapes. To keep their systems running but also to introduce new features with added value for our customers. We like to make sure that our customers’ SAP applications remain the company’s driving force, by offering a team of experts – ready to intervene when called upon!  
 
We provide our local support as a team in a flexible and open organization, with room for creativity. All the SAP Run & Accelerate colleagues cooperate closely in teams dedicated to specific clients, organized per industry. To ensure 24/7 service to our customers, we collaborate with our international delaware colleagues from across the globe. 

As an SAP Transportation Management (TM) expert, you have proven SAP Logistics experience. You’re a professional in the configuration of the TM flow, including charge calculation & settlement, cost distribution VSR, ASR, billing,… Preferably, you combine this experience with basic EWM knowledge to be able to execute the transportation planning in the warehouse. Your knowledge and skills reach beyond user experience, as you are comfortable creating documentation or providing support or training.

Being involved in every aspect of the implementation process gives you energy. First, you analyze the needs of your customers and translate them into blueprints and technical designs. Next, you take care of the implementation and configuration processes, and last but not least, you organize training workshops and courses with the customer. From beginning to end, you like to be at the helm, driving your projects forward!

Collaborating with a close-knit team of various colleagues from SAP SD MM, EWM and PP motivates you. It gives you excellent insight into the bigger picture and teaches you plenty of new things. To you, your job is more than translating the customer’s current processes into SAP. You use your expertise to question, explore and co-create new processes together with the customer, based upon best practices.

You are an SAP consultant and you have proven experience in implementing procurement flows. You can understand and translate the client's business requirements into SAP processes, from procure to pay (purchase requisitions, quotations, contracts, orders, deliveries, vendor invoices). You are familiar with pricing, inter-company purchasing and source allocation.  Hands-on experience in supplier evaluation, procurement of services and consumables is an extra asset. Knowledge of Material Requirements Planning (MRP) and inventory management (IM) processes is also valuable. 

You can use your expertise to question, explore and co-create new processes together with the customer based on best practices.  

You know how to configure these processes in the SAP development system and test carefully the new implementations and troubleshoot any issues that arise. This involves identifying and resolving problems related to data, configuration and integration with other modules.  

You can organize training workshops and courses with the key users. This includes providing documentation, conducting training sessions and answering user questions.   

You like to collaborate closely with various colleagues in one team. You know it brings you into contact with the following SAP modules: FI, CO, SD, PP, EWM giving you excellent insight into the bigger picture and helping you to learn plenty of new things.   

You make a point of staying up to date with the latest evolutions relating to SAP MM. This includes attending trainings, reading publications and search for relevant information proactively. 

We offer our customers long-term service contracts to ensure their organization is responding to  today’s continuously changing business requirements. We have a proven track record of over 200 customer relationships in different industries (chemical, food, manufacturing,…), establishing adaptive, efficient and business oriented ERP systems. 

The Belgian delaware SAP Run & Accelerate team is a group of more than 80 highly trained SAP professionals. Our main missions are to provide application managed services in the long run (think about incidents and service requests) and accelerating services (such as innovation and automation). We assist our customers with the implementation of new, value-adding functionalities and the maintenance of their SAP landscape. We ensure our customers’ SAP applications develop into the company’s driving force, by offering a team of experts – ready to intervene when called upon!  
 
We provide support in a flexible and open way, with room for creativity. All the SAP Run & Accelerate colleagues cooperate closely in teams dedicated to specific clients, organized per industry. To ensure 24/7 service to our customers, we collaborate closely with our international delaware colleagues.