An integrated, cloud-based platform, Salesforce enables businesses to optimize marketing, sales, commerce, service and IT processes and to offer customers seamless, personalized experiences.
As a result, the solution empowers companies to attract more buyers, deliver integrated interactions, engage deeply with customers and automate a wide range of manual tasks using custom apps.
From marketing and sales to commerce and customer service, the Salesforce CRM platform offers every customer-facing employee in a business access to the same, 360-degree view of every customer.
This rich, centralized source of insight comes with data-driven, customer-centric functionalities that make it simple for companies of all shapes and sizes to:
…and much more.
Stijn Wijndaele Co-founder of Scalefactory
Salesforce ranks #1 in the world by IDC for four consecutive years. The CRM platform comes packed with innovative features that make it the tool of choice for hundreds of thousands of businesses around the world, transforming into a future-proof way of working, including:
Through our partnership with Scalefactory, we can help your organization get the very most out of Salesforce’s advantages by linking every aspect of your business and tying it together into one customer-centric whole. Scalefactory is an end-to-end process orchestration partner specialized in transformation solutions for the manufacturing, logistics and high-tech industry. Scalefactory offers a number of external components that integrate seamlessly with Salesforce, boosting time to value and allowing companies to zero in on the improvements that have the most impact.
The result? Superior service delivery and effortless customer experiences required to transform buyers into ambassadors for your brand and maximize the lifetime value of each customer.