SAP Customer Support Consultant

SAP, supply chain & operations, some experience, consultant

Our main mission is to provide Application Managed Services not only in the RUN (incidents, service requests) but also to Accelerate (change requests, innovation, automation)… We assist customers with the implementation of new functionalities and maintenance of their SAP landscapes. To keep their systems running but also to introduce new features with added value for our customers. We like to make sure that our customers’ SAP applications remain the company’s driving force, by offering a team of experts – ready to intervene when called upon!  
Can you help us ensure that all things SAP keep running like a well-oiled machine? In other words: Are you the SAP support hero we’re looking for?  

Who are we?

We provide our local support as a team in a flexible and open organization, with room for creativity. All the SAP Run & Accelerate colleagues cooperate closely in teams dedicated to specific clients, organized per industry. To ensure 24/7 service to our customers, we collaborate with our international delaware colleagues from across the globe. 
delaware has its offices in Antwerp, Ghent, Kortrijk, Lummen, Liège and Wavre. We expect you to be flexible in terms of location. Most days you might work from our offices and we value your presence to collaborate with the team. You can also work from home occasionally, but of course customer is our focus, so we expect you as consultant to be flexible and to go onsite to customers when requested. 

more info about this job?

Contact Laura on LinkedIn

Laura Torres - Recruiter

What will you be doing?

  • As a SAP Customer Support Consultant, your key priority will always be the customer. You’ll enable them to maximize their use of technology. 

  • In practical terms, this means you’ll activate new features, analyze the next release or upgrade and make sure new legislation is covered. 

  • You’ll be actively involved in our team meetings and learn something new every day. Soon, you’ll coach newer colleagues in return. 

  • You won’t be afraid of going out of the box, but you also know how to use the box. 

Is there a match?

  • Did we mention already that our team is growing? We’re looking for Experienced SAP consultant (on-premise or cloud), motivated key-users and Manager profiles . 

  • Will you go the extra mile for the customer? Client satisfaction is your priority and you’ll deliver high-quality solutions only. 

  • Do you have experience working in a helpdesk? If helping customers your passion?

  • Are you willing to continuously deepen and broaden your knowledge? Good! Technology is always updating, so you better be prepared.

  • Are you looking for the extra X factor? We’d love to hear about any opportunities to bring our service to the next level. 

  • Do you have strong communication skills? You speak fluent Dutch, preferably in combination with French and English.

  • Do our company values appeal to you? We take care of our employees and customers, we are committed, enterprising and respectful, and we do everything based on a sense of positive team spirit.

Let's meet up!

Come have a chat with us and tell us all about your skills, talents and previous experience.

Are you keen to help us grow our Run &  Accelerate team? Click the Apply now button below and hopefully we’ll get to meet each other soon! 


recruitment process

related stories

And the winner of the She Goes ICT Inclusive Tech Award 2024 is...

Lissah Blommaert! At delaware, she doesn't only show commitment in her role as SAP CX (customer experience) manager but she also pulls her weight on topics like diversity, equity and inclusivity (DEI). As a valued member of the DEI  team, she not only inspires #peopleofdelaware but also encourages customers and stakeholders to establish a welcoming and inclusive environment. read more

#InspireInclusion: on International Women's Day and every day

Empowerment knows no boundaries, just like inclusion and diversity because at delaware we believe that diversity fosters creativity and innovation. It's a process that evolves and improves continuously. At delaware we have a clear vision and mission towards a more inclusive and diverse (leadership) team. 
We hear you wondering what that means. Motivated by International Women's Day and its theme #InspireInclusion, we thought the time was right to ask four of our partners how they experience leadership and diversity at delaware.  
  read more

Management Consulting: our fastest-growing solution

We sat down with some members of the delaware management consulting team to get the inside scoop on what it is like to be part of delaware’s fastest-growing solution of the year. 
Spoiler alert: as a management consultant, no two days are alike. With customers from different industries and diverse projects, each day brings new challenges and opportunities. read more

Join our senior Microsoft ERP training program!

Interested in leaping towards a next step as Microsoft ERP consultant, but not sure where to start? At delaware we want to give experienced people the opportunity to make that switch by entering a dedicated training program and gaining the necessary hard and soft skills a seasoned D365 Finance & Operations consultant needs.   read more

perks of the job