Customer experience

Customer experience

Our technologies in Marketing, Sales & Service

Time to consider the current digital reality

Making Digital Work for Your Business At delaware , we know that loyal customers fuel business success—but getting there isn’t easy. Marketing, sales, and service leaders face growing complexity and ever-rising customer expectations. You need more than just another strategy; you need solutions that work in your reality. That’s why we create data-driven digital experiences that cut through the noise, and that will elevate your marketing, sales and service efforts. With the right mix of strategy, smart data, and technology, we don’t just advise—we deliver results.

Salesforce

We take the Salesforce platform far beyond the duties of a CRM, linking every part of your business. Discover how we can help you get the most out of it.

  • Customer analytics
  • Marketing automation
  • Performance marketing
  • Digital Experience platforms

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Microsoft

Transform your business with delaware's Microsoft solutions. Optimize your operations with our expert consultancy.

  • CRM
  • CPQ
  • Product recommendation
  • Lead & opportunity scoring models
  • Loyalty management

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SAP

Discover delaware's SAP solutions for seamless integration and digital transformation. Enhance efficiency and innovation with our tailored SAP services.

  • Commerce platforms
  • Commerce engines

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Web, commerce, and marketing technologies

Optimizely

Optimize digital experiences with delaware's Optimizely solutions. Drive conversions and enhance user engagement with expert guidance.


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Hive CPQ

The collaboration between Hive CPQ and delaware promises a top cloud-based CPQ (Configure, Price, Quote) software solution and a smooth end-to-end implementation. read more

Kontent.ai

Kontent.ai is a cloud-based headless CMS that empowers people and organizations to deliver standout customer experiences. read more

HubSpot

Move the right customer through your sales funnel by offering them the right content at the right moment and via the right channel. read more

Sitecore

Learn how Sitecore CMS can help you build a consistent online presence and breathe life into the customer journey. read more

Kentico

Explore delaware's Kentico solutions for robust content management and eCommerce platforms, enhancing digital experiences for your business.


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CX management technologies

inriver

Our offerings focus on creating seamless customer experiences while optimizing internal processes. They combine strategy, data and technology to offer our customers impact-driven solutions that last.


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Akeneo

Boost your business with Akeneo PIM. We ensure seamless integration and management of your product data. read more

Aprimo

Aprimo is a marketing operations platform that enables users to create, manage and distribute marketing assets in a largely automated way. read more

Digizuite

Digital asset management for uploading, editing, searching, managing, and distributing media content across channels through automated and intelligent workflows. read more

Qualtrics

Qualtrics: manage customer, employee, brand and product experience. read more

SyncForce

SyncForce combines a range of different solutions, ensuring nothing gets out of sync – greatly accelerating organic growth. read more

Other technologies

Contentstack

Contentstack is a headless CMS. It revolutionizes digital experiences across multiple channels. read more

Hootsuite

Social media management doesn’t have to be rocket science. Hootsuite can boost your brand and strengthen your team. read more

Showpad

Increase sales and marketing productivity, improve the buyer experience, drive sales and transform your end-to-end sales processes. read more

VirtoCommerce

This highly scalable e-commerce platform provides powerful standard features while also giving flexibility. read more