Involving stakeholders from every team
The HR team at UZ Gent consists of around 90 employees. Valerie: “This project isn’t just about new technology – it’s about an entire new way of working. As a result, we had to take the implementation one step at a time. We tried to simplify and standardize as much as possible before we started rolling out POL to the entire staff.”
For the nurses, doctors and all other staff at UZ Gent, working with POL took some getting used to. “Before we went to the drawing board, we first made a tour through the hospital.” Valerie continues. “This gave us a cross-section of the needs, problems and questions that our end users were struggling with. We couldn’t just pull the plug on our old system and put another one in. That’s why we had to involve representatives of every department in the tests and training sessions.”
“With POL, we want to make HR processes as easy as possible for our employees. It has to be quick and accurate, without compromising on quality, enabling HR to be even closer to employees. That’s where POL adds value,” asserts Valerie.