Improved employee experience
As luck would have it, the implementation of the digital employee file at Rode Kruis - Vlaanderen was finished right before the pandemic of 2020 hit. And so, it could immediately prove its worth as the HR-department and many other of the organization’s 1,500 employees had to start working from home full-time. Lien: “Especially assigning documents from home was a real time-saver, just as the possibility to access your personnel file from anywhere, at any time.”
“The ease-of-use of the digital employee file was an important step for Rode Kruis - Vlaanderen in improving their employee experience”, clarifies Serge Desaranno, Manager of the Digital Workplace team at delaware. “It also proved to be a great advantage for the HR department, as they could now consult employee files, attachments and comments from their home work space.” Filing contracts has become more efficient as well. Since the go-live, more than 400 new employees have received a new contract, and an equal amount of contracts of existing employees have been easily changed through this new platform.
Serge: “These benefits already saved a lot of time and effort for the HR department at Rode Kruis - Vlaanderen. When you compare the current workload with the situation before, we have increased the HR’s efficiency with 0.25 FTE, resulting in a full return of investment in five years.” Lien and Wouter are equally pleased with these numbers and hope to get everyone at Rode Kruis - Vlaanderen on board soon: “We even received positive feedback from a colleague in Africa, who was delighted that they could access their digital employee file abroad as well.”