delaware accelerates growth in Salesforce through partnerships with Scalefactory & Cloud Innovation

Jun 01, 2023
  • press release

delaware is thrilled to announce that the people of Scalefactory and Cloud Innovation are officially joining delaware, creating a team of 60 people strong. With this move, delaware is significantly expanding its Salesforce offering and broadening its portfolio of customer relationship management solutions even further.

Picture (from left to right): Bart Van Kerkhoven (delaware), Dimitri Suls (Cloud Innovation), Tom Van Mieghem (Cloud Innovation), Stijn Wijndaele (Scalefactory), Sven Peleman (Cloud Innovation), Erik Dierinck (Scalefactory), Juan Staes (delaware) & Olivier Everaert (delaware).  

Customer relationship management solutions have become a must-have for all kinds of businesses. From the very start, our goal at delaware has always been to offer customers end-to-end solutions based on best-in-class technology. That is why, next to SAP and Microsoft, Salesforce became part of delaware’s main ecosystems in 2020 by acquiring a stake in Scalefactory.

“Today we are taking the logical next step in growing our capabilities, resources and expertise in the Salesforce platform to support our customers even better with their business challenges,” says Juan Staes, partner at delaware and leading the Salesforce practice. “By bringing the teams and the ambitions from Scalefactory, Cloud Innovation and delaware together, we can offer our customers more speed and deeper knowledge in Salesforce technology.”

A proven track record

Scalefactory was founded in 2009 by Stijn Wijndaele and Erik Dierinck. The company has a strong track record in bringing Salesforce to the manufacturing, logistics and high-tech industry. As a Silver partner they are focussing on helping companies generating higher than expected ROI. 

Cloud Innovation is a strong and experienced player, established by Sven Peleman in 2012. They deliver full-range implementation services of all Salesforce Clouds and build functional accelerators for specific industries, next to providing general CRM consultancy and training. 

Reaching for the top

This expansion will bring numerous benefits to Scalefactory’s, Cloud Innovation’s and delaware’s valued customers, including access to an even wider range of products and services. Juan adds: “With the enhanced capabilities and expertise of our combined teams, we are committed to providing high-quality services to our customers. Through the integration of Scalefactory and Cloud Innovation, we’re very well-positioned to become one of the top strategic partners within Belgium and Luxembourg in the next three years.”

unlock a single, complete overview of every customer with Salesforce