Business transformation

Business transformation

From legacy processes to digital enterprises and ecosystems

IoT, cloud data storage, robotics, artificial intelligence… New technologies are creating unprecedented opportunities for your business, but also come with their fair share of challenges. Because they have the potential to profoundly change the way organizations operate, emerging business solutions require a strategic approach that goes beyond mere technology.

Business transformation comes in many forms:

  • Customer-centric: business solutions that impact how you interact with your customers
  • Human capital-centric: to maximize the engagement of your human capital
  • Operational excellence-centric: to transform your organization as an Industry 4.0 standard

In all cases, the goal is to improve customer experience, boost employee performance and achieve operational excellence.  

to make optimum use of the opportunities offered by new business models, a successful business transformation roadmap requires a holistic vision

Examples of business transformations

Modern solutions can transform how your organization operates today:

  • Maximize performance as a hub in new distribution channels
  • Consistently bring effortless experience in your customers’ journey
  • Effectively align production planning, capacity and demand by monitoring, reviewing, improving and predicting performance
  • Use AI and recommendations solutions to improve accountability and enable self-steering teams
  • Foster an employee mindset focused on role modeling and engagement
  • And many more.



What about meeting an expert

Michael Penninckx

Business transformation expert & partner at delaware Belux

blog

DEL20: Artificial intelligence and humans, the duo of the century

delaware Belux recently held its annual close-out DEL20 event in Brussels. Artificial intelligence (AI) took center stage at the ‘festival’, attracting around 120 customers and employees of  delaware. A conclusion was quickly drawn: humans shouldn’t fear machines. Several projects developed by customers using AI, and presented during the festival, confirmed this point of view.  read more

Lean and Industry 4.0: love at second sight

Lean is a continuous improvement philosophy, focused on incremental changes, which has been around since the 1970s. Industry 4.0, on the other hand, combines industrial production and modern technologies to achieve paradigm-altering disruption. That doesn’t exactly sound like a perfect match, does it? And yet, every digital transformation needs both to fully succeed. Here’s why – and how delaware can help you. read more

The status of e-invoicing: close-up on Poland and Romania

From 2028, e-invoicing will be compulsory for cross-border B2B transactions within the EU. A growing number of EU countries are preparing for the shift, introducing country-specific B2B e-invoicing obligations. In Belgium, 1 January 2026 will be D-Day. What about other European member states? If you’re doing business with Poland or Romania, the shift is imminent. This blog will tell you everything you need to know about these obligations, and about how delaware can guide you through this transition. read more

How data-driven sustainability can boost business value (and how to get there)

More than 9 out of 10 respondents in a recent McKinsey study confirm that ESG (Environmental, Social and Governance) topics are on their corporate agenda. Still, when trying to integrate sustainability into the fabric of their organization, many are struggling with data collection and governance. “However, data is an enabler to achieve ESG targets and even create business value,” says Sven Arnauts, data and AI expert at delaware. So, how can businesses mature their sustainability data capabilities? How can delaware help organizations organizations to drive value from it? We sat down with Sven and our sustainability lead David Swillen to understand. read more