Business transformation strategies for success

From legacy processes to digital enterprises and ecosystems

IoT, cloud data storage, robotics, artificial intelligence… New technologies are creating unprecedented opportunities for your business, but also come with their fair share of challenges. Because they have the potential to profoundly change the way organizations operate, emerging business solutions require a strategic approach that goes beyond mere technology.

Business transformation comes in many forms:

Customer-centric: business solutions that impact how you interact with your customers
Human capital-centric: to maximize the engagement of your human capital
Operational excellence-centric: to transform your organization as an Industry 4.0 standard

In all cases, the goal is to improve customer experience, boost employee performance and achieve operational excellence.

to make optimum use of the opportunities offered by new business models, a successful business transformation roadmap requires a holistic vision

Examples of business transformations

Modern solutions can transform how your organization operates today:

Maximize performance as a hub in new distribution channels
Consistently bring effortless experience in your customers’ journey
Effectively align production planning, capacity and demand by monitoring, reviewing, improving and predicting performance
Use AI and recommendations solutions to improve accountability and enable self-steering teams
Foster an employee mindset focused on role modeling and engagement
And many more.

download our report: Industry 4.0 in Belgium

What about meeting an expert

Michael Penninckx

Business transformation expert & partner at delaware Belux

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Some of our recent public-sector projects show how AI can help. Together, they covered almost the entire procurement lifecycle, from defining needs and drafting tender documents to evaluating supplier proposals. The result was not a glimpse into some distant future, but a practical demonstration of where AI already creates value today and where human expertise remains essential.

Security alert: critical vulnerabilities in PHP

Two critical vulnerabilities have been found in PHP, a technology widely used for websites and web applications. An attacker could exploit an affected server simply by sending it a specially crafted web request, without needing to log in.

The PHP project released fixes on October 21, 2026. SAP and Microsoft core platforms are not known to be affected, but PHP-based applications running in or around those environments may be.

If your organization uses PHP, identify where it is running and check whether an update is required.

Building the future of sustainable food with COSUCRA

Belgium-based ingredients supplier COSUCRA helps customers to be the best option on the shelf, ready to meet new dietary needs and consumption trends worldwide. CEO Eric Bosly discussed sustainable operations and the drive towards Net Zero.

Sustainability is a strong ingredient within operations at COSUCRA. After a long journey, COSUCRA’s belief in having a strong CSR plan and working hard to implement it has borne fruit with the award of B Corp certification.

“In the field of CSR, there are numerous certifications, more or less well-known, more or less serious, more or less difficult,” explained CEO Eric Bosly. “We decided to go for the one we felt had the best international reputation. This certification process took almost two years and has reviewed in depth all our processes focusing on evidence, indicators and not on slogans.”

Fight Food Waste: when people make the difference

On a busy packaging line, an alert flags a label change. It’s the fourth notification that shift, buried among others, in a language the operators don’t read fluently. They miss it. The impact: hours of rework and thousands of euros of waste cost. Was it a technology failure? No. An operator failure? Not really either. What failed was everything around it. Raf Swinnen, business development lead at Maecos, and Rens Bonnez, Lead Architect & Tech Strategist at delaware, explain why people, not platforms, are what actually cuts food waste, or lets it slide.