Business transformation

From legacy processes to digital enterprises and ecosystems

IoT, cloud data storage, robotics, artificial intelligence… New technologies are creating unprecedented opportunities for your business, but also come with their fair share of challenges. Because they have the potential to profoundly change the way organizations operate, emerging business solutions require a strategic approach that goes beyond mere technology.

Business transformation comes in many forms:

  • Customer-centric: business solutions that impact how you interact with your customers
  • Human capital-centric: to maximize the engagement of your human capital
  • Operational excellence-centric: to transform your organization as an Industry 4.0 standard

In all cases, the goal is to improve customer experience, boost employee performance and achieve operational excellence.  

to make optimum use of the opportunities offered by new business models, a successful business transformation roadmap requires a holistic vision

Examples of business transformations

Modern solutions can transform how your organization operates today:

  • Maximize performance as a hub in new distribution channels
  • Consistently bring effortless experience in your customers’ journey
  • Effectively align production planning, capacity and demand by monitoring, reviewing, improving and predicting performance
  • Use AI and recommendations solutions to improve accountability and enable self-steering teams
  • Foster an employee mindset focused on role modeling and engagement
  • And many more.



What about meeting an expert

Michael Penninckx

Business transformation expert & partner at delaware Belux

blog

ABB x delaware: when IT met OT

A key error in any Industry 4.0 transformation is approaching it from a purely technological angle. But, despite our insistence on the importance of people and business strategy, technology does play a major role at some point – and the sooner you get the three aligned, the better. For a recent project at Umicore PMR, we teamed up with ABB Robotics to translate spotted opportunities on the work floor into concrete technological solutions – right from the start.
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Overcoming the industry 4.0 impasse

Numerous businesses have embraced advanced robotics, AI, IoT, digital twins and other enabling technologies, but many are somewhat underwhelmed by the results. Why is the impact of Industry 4.0 technologies on productivity and value so slow to materialize? And what can forward-thinking manufacturers do to truly reap the benefits of the Fourth Industrial Revolution? Alexander Naessens, Industry 4.0 researcher at delaware, takes a closer look at the so-called “Industry 4.0 impasse” and proposes a way forward for manufacturers.
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Why HR plays a pivotal role in the #futureofwork

While strolling through Vlerick and Hudson’s HR Barometer 2022, two conclusions caught our attention. On the bright side, priorities for 2023 include engagement and wellbeing, next to recruitment & selection. A positive trend, as an increased focus on engagement and wellbeing is one of the keys to realize a shift towards sustainable productivity. Over the past years, people have grown tired of hustle culture and fast-paced work environments. By investing more in engagement and wellbeing programs, organizations will be better equipped to have their employees work at their best without taking everything out of them. Win-win.
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Should you hire a Chief Automation Officer (CAO)?

In recent years, many companies have turned to automation to guarantee business continuity and optimize employee productivity. Today, other macro-economic challenges force them to double down on their automation efforts. Does that mean you should hire a Chief Automation Officer (CAO) immediately? No, but it’ll probably happen sooner or later.
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