Business transformation

From legacy processes to digital enterprises and ecosystems

IoT, cloud data storage, robotics, artificial intelligence… New technologies are creating unprecedented opportunities for your business, but also come with their fair share of challenges. Because they have the potential to profoundly change the way organizations operate, emerging business solutions require a strategic approach that goes beyond mere technology.

Business transformation comes in many forms:

  • Customer-centric: business solutions that impact how you interact with your customers
  • Human capital-centric: to maximize the engagement of your human capital
  • Operational excellence-centric: to transform your organization as an Industry 4.0 standard

In all cases, the goal is to improve customer experience, boost employee performance and achieve operational excellence.  

to make optimum use of the opportunities offered by new business models, a successful business transformation roadmap requires a holistic vision

Examples of business transformations

Modern solutions can transform how your organization operates today:

  • Maximize performance as a hub in new distribution channels
  • Consistently bring effortless experience in your customers’ journey
  • Effectively align production planning, capacity and demand by monitoring, reviewing, improving and predicting performance
  • Use AI and recommendations solutions to improve accountability and enable self-steering teams
  • Foster an employee mindset focused on role modeling and engagement
  • And many more.



blog

From Paris to Luxembourg City: delaware’s innovation journey continues

On Thursday, September 28th, delaware will host a two-in-one event: the Inspiration Day and the fifth edition of the Pitch Arena in Luxembourg City. Next to inspiring presentations on applied innovation, visitors can cheer on six promising startups as they present their business idea to our international jury, hoping to join the Ventures by delaware program. read more

Keeping track in the race for innovation

Technological innovation is almost permanent in the automotive industry. If you want to keep up, you’ll need a fast and reliable ERP service adapted to this highly competitive market. So what are the challenges and what should you consider when choosing automotive ERP software and an SAP integrator to stay ahead in the race? read more

Ensuring business continuation in the automotive sector

There’s no industry like the automotive industry: nowhere else is the relationship between OEMs (in this case: car manufacturers) and tier 1 suppliers so critical for long-term business survival. This unique dynamic poses a number of potentially business-breaking challenges. “To become future-proof and ensure business continuation, automotive players need not only to understand these challenges. They must also be able to measure their progress on specific KPIs,” argues delaware’s automotive expert Glenn Huybrechts, who developed a unique KPI framework based on three pillars. read more

Tableau vs CRM Analytics: when to use what, and why

If you are or have ever been in the market for a tool that would help you visualize data and gain insights, you’ve probably heard of Tableau or Salesforce CRM Analytics (formerly known as Tableau CRM). Perhaps you also know that both tools are owned by Salesforce. In this article, we’ll take a closer look at some of the key differences between both solutions, and more importantly, when it makes sense to pick one over the other. read more