Measure your customer experience

The best way to grow customer loyalty is to provide an effortless experience. How? By listening to your customers’ true needs.

In this 3-day webinar, delaware and Walker unveil how you can manage and measure customer experience in B2B and B2C. Learn more about the possibilities of using Qualtrics to obtain this goal: a powerful tool that enables businesses to collect, understand and take action on customer experience data. You will gain valuable, actionable insights in how measuring behavior, beliefs and emotions will improve your customer and employee experience.

Discover how a renowned company like Barco is reaping the benefits of truly listening to its customers and improving the customer experience with actionable insights.

SAP Qualtrics Webinars

Customer Experience Success at Barco
01 Dec, 16.00h-16.45h

Implementation of XM in your organization
02 Dec, 16.00h-16.45h

New findings from B2B XM research
03 Dec, 16.00h-16.45h

What to expect

  • Learn more about experience measurement (XM) and the voice of the customer
  • Discover how to unlock valuable insights with Qualtrics
  • Explore Walker’s B2B report on customer experience
  • See how Barco is using Qualtrics to improve customer experience

Organized together with Walker.

Webinars

Register for one or multiple sessions

Tuesday, December 1, 2020

4:00 PM
Customer Experience Success at Barco (45 min.) read more

Wednesday, December 2, 2020

4:00 PM
Implementation of XM in your organization (45 min.) read more

Thursday, December 3, 2020

4:00 PM
New findings from B2B XM research read more