Elevating the customer experience in field service

3 concrete use cases

Field service isn’t just about driving efficiency and gaining insights - it’s about delivering smarter, even proactive service. With AI, these capabilities areaccelerating like never before.

In this session, discover how:

  • Engine Deck Repair and CKCert tackled real-world field service challenges. 
  • Agents can be supported to excel in their work out in the field in a consistent way. Field Service isn't just about resolving issues in the most efficient way - it's about turning every field interaction in a valuable touchpoint for your customers and your business

Practical information & registration

📅 When? Thursday, 29 January 2026

🕰️ Time? 9:30AM to 2PM (lunch included).

📍 Where? delaware Ghent – Building Pégoud, Amelia Earhartlaan 10, 9051 Gent, 6th Floor

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Together, we'll achieve exceptional results as partners - but rest assured, we'll handle the heavy lifting so you can focus on what matters most.
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