IT Officer for HR applications

Microsoft, internal, some experience, internal role

Digitalization is one of the key values at delaware, and having tools that are fit for purpose is at the heart of our mission. This is especially true for the international HR applications we offer for all delaware entities.

As our new IT Officer for HR applications, you will play a pivotal role in guiding our talented international IT support team through the design and maintenance of these critical HR applications.

SAP SuccessFactors is central to this role, along with several other applications focused on training and mentorship, including interfaces with systems such as SAP S/4HANA Cloud and other applications within the ERP landscape.

Does this sound intriguing? Keep reading to learn more!

Who are we?

Meet the international internal IT team at delaware! And when we say international, we really mean it. Your colleagues are spread over 19 different countries and cultures around the globe. They’ll rely on you to share your extensive knowledge and guide them in delivering the best solutions locally. In other words, you’ll ensure that the people of delaware, no matter where they are, can excel at their jobs and keep their customers happy. 

Just so you know, delaware has its offices in Antwerp, Ghent, Kortrijk, Lummen, Liège and Wavre, but you’ll find most of your in-house IT colleagues in Kortrijk.

more info about this job?

Contact Paula on LinkedIn

Paula Montes - Recruiter

What you'll do...

  • Oversee the design and maintenance of international HR applications (e.g. SAP SuccessFactors, mentorship programs), ensuring seamless integration with other systems like S/4HANA Cloud and various ERP applications.
  • Work with HR teams across different countries to exchange solutions, streamline local and global HR requests, and enhance system functionality.
  • Organize and lead change advisory boards to present, discuss, and approve new HR system requests or process enhancement.
  • Monitor and manage budgets for the HR tools and applications within your scope.
  • Partner with local HR departments, key users, finance teams, and other business units to address new requests and ensure effective implementation of solutions.
  • Develop and maintain internal documentation, providing training and guidance to first-line ERP support, local HR departments, IT team members, project management teams, key users, and others.
  • Serve as the main point of contact for key users during the implementation of new processes and system upgrades.
  • Collaborate with colleagues from various departments to manage the roll-out of additional SAP SuccessFactors modules across different entities, from initial analysis through to implementation.
  • Identify and implement opportunities for process improvements and automation within the HR landscape.
  • Ensure the quality and integrity of HR tools by maintaining data quality, system setup, and master data management.

Is there a match?

Let’s see, if you . . .

  • Have strong affinity or experience in HR applications and processes, preferably SAP SuccessFactors and SAP S/4HANA Cloud;
  • Spent at least 3 years working in an HR environment and understand the language we speak at the water cooler;
  • Are an excellent communicator who can inspire and lead across different cultures;
  • Have strong communication and interpersonal skills to effectively collaborate with global teams and key stakeholders;
  • Can create and maintain comprehensive documentation and deliver engaging and effective training sessions;
  • Are eager to travel abroad occasionally, given delaware’s international scope;
  • Are a strong English speaker (in addition to Dutch or French) and can effortlessly communicate with other English speakers from all over the world . . .

. . . we’d love to hear from you!

Let's meet up!

At delaware we value a solid background, an eagerness to learn and succeed, a strong work ethic, and excellent social skills more than a specific degree or technical qualifications — so tell us all about your talents and previous experience!

Ready to join our international IT support team? Feel free to get in touch with us if you have any questions whatsoever. Click the Apply Now button below and hopefully we’ll get to meet each other soon!

delaware is firmly committed to creating an inclusive work environment that empowers all our colleagues. A diverse workforce is the best guarantee of success for our employees, our customers, and our partners.


recruitment process

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