Employee experience

Employee experience

Empower your people, elevate your business

In today’s fast-moving world, technology is transforming how we work. But sustainable success isn’t just about tools or trends - it’s about people. Organizations that successful are those that invest in their teams: creating workplaces where employees feel valued, supported, and inspired to grow.

With the right mix of strategy, technology, and empathy, we don’t just advise - we help you build an employee experience that boosts performance, strengthens engagement, and delivers long-term impact.


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Solutions that transform employee experience

Employee experience starts with two essentials: simplifying everyday work and creating meaningful career journeys. By replacing routine tasks with intuitive digital workflows, organizations can improve communication, collaboration, and knowledge sharing. At the same time, personalized experiences across the employee lifecycle - from onboarding to offboarding - help people feel valued and supported.

Whether the goal is to digitize HR processes, boost your digital workplace, or empower your frontline workers, the right approach turns your ambitions into lasting impact.

Our goal is to create solutions that help people do their best work, every day. Because happy employees create loyal customers.

You're in great company

Join companies such as VDAB, AZ Delta, Acerta, and Bewel, who have partnered with delaware to transform their employee experience.

az delta
vdab
Bewel
Acerta


Innovation in HR: 6 insights on strategy, processes, and technology

Innovation is often seen as the ideal solution to both current and future HR challenges, yet the implementation often remains a challenge. How do you approach it? Does innovation always revolve around technology, or can strategic choices for more fundamental solutions be equally valuable?

Conversations with four HR leaders from various Belgian organizations (Bewel, Erasmus University College Brussels, Planet Group, delaware) have revealed six key insights that shed light on what innovation in HR truly means, the benefits it can deliver, and how organizations can future-proof their HR strategies.

What can you expect when you work with delaware?

1. we assess

We start by understanding the pain points, opportunities, and ambitions of your current employee experience. We help you connect the dots between people, platforms, and performance.

2. we roadmap

We translate your goals into a realistic roadmap, balancing quick wins with long-term impact across HR processes, technology, and culture.

3. we design & build

We turn strategy into seamless, scalable experiences, combining UX, architecture, and integrations to support your people at every step.

4. we adopt & leverage

We help you embed change, boost adoption, optimize performance, and ensure your transformation delivers lasting impact beyond go-live.

Let's shape the future of work together

Whether you're just starting your employee experience journey or looking to take it to the next level, delaware is your trusted partner. 

We combine strategic thinking with hands-on implementation to help you build a workplace where people and business can thrive.

Summary: What is employee experience, and why should you care?

Employee experience is the sum of every interaction an employee has with your organization - from recruitment to retirement.

It encompasses digital tools, HR processes, culture, and career development. When done right, EX drives engagement, innovation, and operational efficiency. When neglected, it leads to burnout, attrition, and missed business goals.

Key benefits of a strong employee experience strategy:

  • Higher retention and lower recruitment costs
  • Improved productivity through streamlined workflows
  • Stronger employer brand and talent attraction
  • Better customer outcomes driven by engaged employees