Success stories

VDAB, Flanders’ public employment service, set out to optimize its digital services by shifting from intuition-based decisions to data-driven product development. With support from delaware, they introduced a unified KPI framework to define success across products, enable continuous improvement and turn data into a real driver for innovation. (5 minute read)

By embracing innovation and technology, CHU UCL Namur – formed from the merger of three hospitals – successfully streamlined its internal communication. With delaware’s support, CHU UCL Namur aligned its digital infrastructure with the needs of its 5,000 employees, providing an effective communication tool accessible from its three sites. (7 minute read)

Every day, the Brussels Intercommunal Transport Company (STIB-MIVB) safely transports more than one million people to their destinations. This important and complex task would not be possible without the skills and commitment of more than 10,000 professionals, supported by advanced technology. To keep pace with changing needs and expectations, STIB-MIVB embarked on a comprehensive digital transformation journey with delaware. The first stop: a thorough update of STIB-MIVB’s HR platform, focusing on its learning and recruiting processes.   

Sheltered workshops have a unique role in society. They create employment opportunities, help participants develop new skills, and provide a vital social network. At the same time, they also need to deliver quality work to clients in a wide range of activities – from assembly to logistics. Succeeding on all those different fronts requires hard work, commitment, and a thirst to keep evolving and innovating. It explains why Bewel, one of the largest sheltered workshops in Belgium, was among the first companies in the country to make the switch to SAP RISE. delaware played a key role in making it happen.

In 2024, the Antwerp-based hospital organizations Ziekenhuis Netwerk Antwerpen (ZNA) and Gasthuiszusters van Antwerpen (GZA) will officially become one. Ziekenhuis Aan de Stroom (ZAS), as the joint hospital network is called, will be the largest in Europe, connecting 14 hospital sites and 8,000 healthcare professionals. To ensure smooth collaboration, a common electronic patient record or EPR has been implemented. The joint ZNA and GZA project team asked delaware to take charge of change communication and training.
 

When it comes to digitalization, many education facilities are still testing the waters. Antwerp Maritime Academy (AMA), however, resolutely chooses the course ahead. While cherishing their 200-year heritage as Belgium’s only maritime university college, they have all eyes on the future. Just recently, for example, they introduced virtual lifeboat training – and it’s already changing the learning game at AMA.

Régie Média Belge (RMB) is the second largest advertising agency in the French-speaking part of Belgium. A few years ago, the organization decided to implement a new business model and give data a more central place. Eventually, that updated strategy improved internal operational efficiency, and enabled customers to maximize the value of their advertising space. To make that data-focused approach sustainable in the long run, RMB partnered up with delaware.

Benoît Loffet, Senior Manager Data & AI at delaware and Massimo Papa, Deputy General Director at RMB

Businesses depend on freelancers more and more. But finding the right expert for the job remains a challenge. Meanwhile, freelancers struggle to find gigs, or have to deal with late payments and irrational client expectations. Spotting a major improvement opportunity, enterpreneurs Melanie Deblanc and Caroline Rollé created the highly successful digital matching platform Gighouse. With the help of delaware partner Scalefactory and the powerful Salesforce platform, the solution has been prepped for an international career. 
 

Demetris was founded in 2000 and has since been part of the BNP Paribas Group as a subsidiary of BNP Paribas Fortis. The mediator in mortgage credit specializes in realizing mortgage loans from BNP Paribas Fortis. For this, Demetris works together with more than 900 mortgage brokers across Belgium, through three commercial offices and five commercial representatives. In order to make their internal collaboration processes more efficient and digital, Demetris partnered with delaware to optimize their use of the digital workplace and centralize their customer data into one easy-to-access platform, called my D-Hub.

In order to continue innovating and writing new chapters in its rich and successful history, John Cockerill needs to combine all its strengths. To do this, it has committed to building a Digital Workplace, i.e. a more modern, efficient and collaborative working environment, without compromising on security. The choice was made to use Office365 and Teams in particular as the new hub for teamwork.

Cutting time spent on administrative hassles means more time to offer even better care. That was the ambition of the Ghent University Hospital when it reviewed its HR processes. The result: POL, an intuitive HR platform that puts every employee in the driver’s seat.

With water becoming ever more scarce, and hot and dry summers a harsh reality to deal with, there is a growing awareness that we should treat water with care. And if we say “we”, we also imply the companies delivering water to our homes.

BMT Group, a globally renowned gear manufacturer, consists of 5 divisions, spread over the entire world and working with a great deal of autonomy. In order to make the HR processes of the entire group more uniform and streamlined, BMT reached out to delaware to develop a new way of working using SAP’s SuccessFactors.

With environmental concerns at an all-time high, the number of people concerned about the quality of the air we breathe is rising. Through geospatial AI, the European Environment Agency, delaware and Microsoft aim to get more accurate information about NO2 concentration to help policymakers make better decisions.