Junior Information Management Consultant

information management, no experience, consultant, developer

Belgium

We are accepting applications for September 2025

“Working in the Customer Communication Management team in Fluvius, we’re responsible for implementing and optimizing the outbound communication to customers and partners of Fluvius through all the various channels. For example, sometimes customers have the right to compensation if their distribution network isn’t working as promised. Before our project, this whole process was being managed via Excel, so we set up a digital tool that automatically sends out the necessary information to the client. When they’ve filled in the forms, the data comes back to customer service for processing. This way, everyone saves a lot of time and frustration.” — Pieter Van de Gucht

Like Pieter, you’ll be doing a mixture of functional and technical consulting, straddling the business and IT side of our projects. What does that mean exactly? A project from start to finish typically goes a bit like this: first, you visit the customer and organize workshops to analyze their way of working. Based on that information, you create blueprints, drawing up all processes and suggesting optimizations. Then the IT part comes into play; you’ll input these processes to a software package and do some coding to make sure the solution is a perfect fit. After testing whether everything works properly, you’ll train the customer in how to use the new system. Voilà, that’s it!

Prepare yourself for an interesting journey in information management, working on exciting projects for a broad range of companies and industries!

What team will you be part of?

EIM has around 175 consultants around the world. Mostly In the Benelux area. They work on the optimization of document and information flows in different sectors. Their goal is to make sure all process stakeholders have the right information available at the right time. As you know, there is a lot of information flowing into and out of a company daily. What do we do with it? How do we share and store it? What should we delete? You’ll find out all the answers on the team!

We work where we work best, when we work best. delaware has its offices in Antwerp, Ghent, Kortrijk, Liège, Lummen, and Wavre, but as a consultant, you’ll sometimes find yourself on-site with our customers as well. We offer flexible hours, and we’ll find the perfect balance together. You’ll also work with many different people: your own team members, colleagues from other teams, project managers, stakeholders, or even the CEO.

Prepare to launch your career like a rocket! At delaware, you’ll enjoy an attractive salary package and you’ll be part of one of the most exciting workplaces in Belgium and beyond. We’ll provide you with thorough training and onboarding and will invest in your growth every single day. If you’re motivated, the sky really is the limit.

more info about this job?

Léa Paquet - Recruiter

Contact Léa on LinkedIn

Are we a match?

First of all, it’s important to know that we employ all kinds of people and profiles at delaware. Don’t worry if you can’t meet all our requirements. If you can meet some of them, then we want to hear from you and learn all about your skills, talents, and motivation.

So, if you . . .

Are a student who’s in their final year or a young professional with one or two years of experience
Are tech savvy and intrigued by technology
Have an analytical mindset and are driven to optimize the efficiency and effectiveness of business processes
Have an interest in exploring how IT can add value to business processes by experimenting with software packages, such as OpenText
Have an instinct for consultancy: you’re open to developing the necessary communication skills to connect with and guide business stakeholders and clients
Speak English fluently, preferably in combination with Dutch or French
Have a driver’s license, to get wherever you need to be
Are motivated to learn and eager to take on new challenges

. . . then you’re the Junior Information Management Consultant we need!

Let's chat!

Come and have a chat with us and tell us all about your skills, talents, and previous experience. If you’re interested in multiple vacancies, we’ll keep the conversation open so you can consider all options.

Are you keen to help us grow and contribute to delaware’s story? Feel free to connect with us if you have any questions whatsoever. Already convinced? Click the Apply Now button below, and hopefully we’ll get to meet each other soon!

delaware is committed to creating an inclusive work environment that empowers all our people. A diverse workforce is the best guarantee of success for our employees, our customers, and our partners.

Junior Customer Experience Consultant

Matches: information management, consultant, no experience

Applications for September 2025 are on-hold.

“As a Customer Experience Consultant, my job is very diverse: customizing software based on the needs of the client, aligning with stakeholders on what the specific business needs are, working on training materials to coach the client in using the software the correct way, etc. The type of work really depends on the stage of the project. I’m now working on a project where I’m configuring Microsoft Dynamics to the needs of the client, organizing the data set to make use of other integrations, documenting the configurations in DevOps, etc. Being a functional consultant means that you have to adapt to the needs of the project in order to provide value to the client. This is done by automating and optimizing their processes such as marketing, sales, field and customer service!” — Nicolas Flanagan

Like Nicolas, you’ll be working as a functional consultant, straddling the business and IT sides of our projects. What does that mean exactly? A project typically goes a bit like this: first, you visit the customer and organize workshops to analyze their way of working. Based on that information, you create blueprints, drawing up processes and suggesting optimizations. Then the IT part comes into play. You’ll be inputting the processes to a software package and translating business requirements into technical specifications for our developers (who will do the coding). After testing whether everything works properly, you’ll train the customer in how to use the new system.

Prepare yourself for an interesting journey in e-commerce, sales, marketing, field and customer service, working on exciting projects for a broad range of companies and industries!

Junior Edge Technology Consultant

Matches: information management, consultant, no experience

“The future is not something we enter. The future is something we build.”

We live in a time where data is no longer just processed in the cloud, it's alive on the factory floor, moving through machines, embedded in sensors, and driving decisions in real time. What used to be static dashboards and delayed insights are now real-time insights, composable systems, and intelligent machines. This is the era where data becomes tangible. Where the impact of technology can be felt, not just measured.

Edge technology is enabling this transformation, and this is your opportunity to be part of it!

Edge computing brings intelligence to the shop floor, enabling real-time data analytics, mission-critical applications, and AI-driven optimization exactly where it matters: where products are made, where resources are valuable, and where every second counts. It works hand-in-hand with the Internet of Things (IoT) connecting sensors, machines, and systems to create smarter environments and more responsive operations. It empowers companies to react faster, work smarter, and stay ahead of the curve in a world where speed, agility, and precision make the difference between good and great.

The operational (OT) and informational (IT) worlds are converging. What used to be clearly layered and separated systems are now becoming interwoven and dynamic. Edge technology is the key enabler, bringing processing power closer to machines and devices, allowing real-time data to flow between operations and IT systems. This seamless interaction unlocks faster responses, smarter automation, and truly connected environments.

At Edge Technology, we are bridging the digital and physical worlds. You'll work at the nucleus between business, processes, and people resulting in real impact. You’ll turn complex problems into smart, end-to-end solutions which connect the dots between data, AI and people. Learning from industry experts while contributing to cutting-edge innovations that matter.

Internship

Matches: information management, consultant, developer, no experience

If you are looking for an internship to complete your studies or just want a first real working experience, even if you don’t know yet which way you want to go after graduation, then look no further and apply today! Please specify the period and length of your internship in your CV or motivation letter.

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your salary package

We offer a competitive salary net allowance, company car, insurances, mobile phone with subscription and laptop. But what sets us apart is that you can co-define your package. For example, why not opt for an electric car or lease an (e-)bike?

let’s innovate together!

In our view, innovation is everywhere: it’s in the cutting-edge technologies we use for our customers, it’s in the way we communicate and collaborate, it’s top of mind whenever we think of novel solutions to customer challenges. Join us and innovate with customers in delaware’s del20 innovation challenge. Or participate in one of our many harvest & innovation projects.

Best Possible You

Our close leadership is focused on qualitative over quantitative feedback. They have your back throughout the year and your whole career. We believe this is the best way to stay motivated and inspired. Simply to become the best possible version of yourself. We go for quality while keeping a close eye on quantity.

feel supported

Greatness is achieved by standing on the shoulders of giants. Our buddies assist starters while mentors provide longer-term career advice. Why not become a buddy or mentor yourself? Let a colleague stand on your shoulders and strive for greatness together.

training & development

The ideal consultant is a wonderful blend of hard and soft skills. But these skills need to be nurtured with fresh insights, bright ideas, new ways of working and more. Whatever you need to grow, the delaware Academy has something in store for you. Decide for yourself out of 50+ learning programs which training is right for you.

you’re in the driver’s seat

While you can count on all #peopleofdelaware for support, we count on you to take ownership. We’re convinced we’ll all go further if we let the #peopleofdelaware decide the direction of their career. So come and co-define your training and career path and let’s become smarter together.

celebrate together

#peopleofdelaware love to meet up regularly with colleagues at delaware events, team buildings, coffee chats, lunches and more. Because nothing’s more important than feeling connected.

flexible hours

Time is one of the most valuable assets each of us possess. Let’s use it wisely. We believe the right work-life balance comprises working from home, the office, at the customer’s site or any combination thereof. Let’s co-define the right mix for you.

WeCare

And we know you do too! Our company values guide us in being a socially responsible company. It’s part of our DNA. That’s why so many #peopleofdelaware personally invest part of their time in good causes like WeForest, the Special Olympics or the children’s education program `Fund Isaan´ in Thailand. How about you?