Commitment and team spirit
“Commitment is the keyword,” says Veronique. “At delaware, we don’t work task‑based, but with responsibilities at every level. Autonomy is a core value, but that doesn’t mean people are on their own. There’s strong collaboration between local teams and the global organization.” The idea is that employees take ownership of their work while also getting the support they need. That requires the right balance between freedom and structure.
“We invest a lot in mentoring and coaching, so everyone knows how they can add value.”
Specialized teams
When Veronique started in 2004, delaware was a company of 125 #peopleofdelaware. Today, that number has grown explosively. With that growth, her role changed. “In the beginning I did finance, fleet, HR, and insurance. But as the company got larger, we were able to hire specialists for specific domains.” Compliance is another aspect that's today under her responsibility. “It was hardly an issue before, but now it’s indispensable.”
The biggest change is how finance is integrated into business operations: “Previously finance was a support function; now we are a strategic partner for the business. We not only provide the numbers, but also insights and risk management.”
Within finance, delaware recently adjusted its structure: “Where previously each country had a ‘jack‑of‑all‑trades’ who handled everything, we now work with specialized teams. For young finance professionals this offers advantages. They often work part‑time in two different streams. That gives them a chance to discover where their strengths and interests lie. Furthermore, this structure makes it possible to share best practices internationally.”