Empower your frontline workers

Empower your frontline workers

From the floor up: build safer, smarter frontline experiences

Frontline workers are essential to your business success. Yet, they often face disconnected tools, outdated processes, and limited support. From operators navigating automated lines to field technicians dealing with poor connectivity, the reality on the floor is complex.

At delaware, we help you build a future-ready frontline experience. By aligning tools, listening to your people, and embedding continuous improvement, we enable your teams to work smarter, safer, and more confidently.


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What challenges can delaware help you with?

Fragmented communication and tool overload

Frontline teams often miss critical updates or juggle multiple disconnected systems, leading to confusion, delays, and inefficiencies.

Low adoption and workarounds

When digital tools don’t match frontline realities, workers revert to manual processes - increasing errors and reducing ROI.

Safety and training gaps

Rushed onboarding, language barriers, and lack of embedded learning put both people and operations at risk.

Disengagement and high turnover

Without autonomy or involvement in improvement efforts, frontline workers feel undervalued - leading to low engagement and retention.

Find your solution

We offer modular, scalable solutions tailored to frontline realities:

  • Communication platforms: Keep teams informed, aligned, and connected
  • Digital work instructions: Simplify complex tasks with intuitive, multilingual guides
  • Skill & learning solutions: Build capabilities in the flow of work
  • Shift planning & workplace tools: Increase flexibility and autonomy
  • Well-being & safety apps: Support health, reduce risks, and ensure safe practices
  • Performance technology: Track and improve employee and operational performance
  • Continuous improvement platforms: Capture ideas and solve problems faster

Why do you need to empower your frontline workers?

Investing in your frontline workforce leads to:

  • Fewer incidents and safer workplaces
  • Faster service and fewer (operational) mistakes
  • Higher engagement and lower employee turnover
  • Better adoption of digital and AI tools, with less manual workarounds
  • Stronger business results and higher ROI from technology and transformation investments

Reference cases

What can you expect?

1. we assess

We start on the floor. Through short floorwalks and assessments, we uncover how your teams work, collaborate, and learn. We identify strengths, gaps, and opportunities across autonomy, safety, technology, and well-being.

2. we roadmap

Together, we define a clear vision for your frontline experience. We set KPIs like adoption, engagement, and onboarding speed, map the current vs. future technology landscape, and build a phased action plan with strong governance.

3. we design & build

We co-create practical solutions tailored to frontline realities - from digital work instructions and communication platforms to safety apps and shift planning tools. Everything is designed for usability, scalability, and impact.

4. we adopt & leverage

We embed training, change support, and feedback loops to ensure adoption. We prepare your teams to use new tools confidently and continuously improve - unlocking long-term value and readiness for AI-driven innovation.

Let's shape the future of work together

Whether you're just starting your employee experience journey or looking to take it to the next level, delaware is your trusted partner. 

We combine strategic thinking with hands-on implementation to help you build a workplace where people and business can thrive.

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