Answering your strategic HR questions
People dynamics provides you the insights you need to make substantiated decisions
By combining workplace data, operational data, external data and experiential data (e.g. satisfaction surveys), we provide answers to questions like: How can you limit churn? Which skill sets will be crucial in future? How well do new starters fit within your corporate culture?
Data-driven support for your HR strategy
to providing answers to questions you hadn’t even come up with yet
Optimizing workforce planning with machine learning at ESAS
Infrastructure services provider ESAS was looking for ways to boost customer satisfaction, while maintaining operational efficiency. If they’d be able to plan more accurately, they wouldn’t have to shift customer appointments between technicians at the last minute and thus improve customer satisfaction.
By analyzing employee and absentee data through machine learning, the drivers of absenteeism were identified, such as overtime and travel distance. Based on these insights, Operations & HR now addresses the issues in employees’ performance management talks, while schedulers can plan far more accurately.
Employee Experience (EX) today matters as much as Customer Experience (CX). Here, it is ubiquitious for HR tools and processes to be user friendly. To achieve that, many companies need a digital transformation plan, is your HR team ready for this structured approach?