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The state of genAI at Microsoft, SAP, Salesforce and OpenText

To say that generative AI (genAI) evolves rapidly is an understatement. Keeping track of everything that’s happening can be overwhelming and time consuming. At the same time, you need to have a basic idea of what’s out there, or you risk falling behind. Luckily, our AI experts Wouter Labeeuw and Pieterjan De Schrijver did the heavy lifting for you. read more

GenAI in Finance: how to ensure governance and maximize returns

Driven by AI, finance departments are pivoting from traditional analysis to a more streamlined, automated approach that focuses on planning, risk management, and strategic decision-making. But that’s not the only way in which AI and genAI are changing work for finance teams. The CFO, together with the CIO, also plays a key role in AI selection, adoption, and governance. read more

Generative AI, one year after ChatGPT: first reflection, then activation

When OpenAI launched ChatGPT in November 2022, virtually the entire planet started realizing – almost overnight – the power of generative AI (GenAI): content creation based on large language models. Ever since, organizations have been exploring its potential for their own operations – and how to handle it responsibly. To help them maximize that opportunity, delaware has stepped up its GenAI investments and offering. read more

Is your organization's technology experience contributing to the employee experience?

According to recent research, your organization's technology experience is probably not contributing to the employee experience. We all agree that technology experience highly impacts the overall employee experience. And yet, Qualtrics research found only 30% of employees say their experience with their company's technology exceeds their expectations. Salesforce research adds that fewer than one in three employees feels their company's technology works effectively, and fewer than one in four feels equipped with the right technology. read more