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Managing an application landscape hasn’t become any easier. Learn how delaware can help, and seize every business opportunity that comes your way.
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Make SaaS-applications work together in a comprehensive way. Explore our integration services.
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Match your needs and strategy with your IT resources, and plot your path forward.
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Industry 4.0 in Belgium: the state of innovation
When it comes to Industry 4.0, there has always been a lot of theorizing and speculating. But what does all that talk about optimization and efficiency look like in production halls and meeting rooms? To get a clear picture of where Belgium stands on its quest to transform manufacturing, we asked 40 industry leaders about their experiences and visions of the future. Curious about our exact findings? Find everything in our report!
we committo building and supporting an IT landscape that will help your people realize their ambitions
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From RPA to real autonomy (Agentic): How to choose the right automation and prove its value
Not all automation is created equal, and choosing the right level of automation and measuring its value effectively can make the difference between a successful transformation and a costly misfire. This document explores the three core levels of automation, Traditional Automation (RPA), AI-Assisted (Copilot), and Agentic AI (Autonomous Agents), highlighting their strengths, limitations, and key value metrics.
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Klarna Experiment: Real-World reflections on Agentic AI deployment
Klarna, a global fintech leader, launched an ambitious AI initiative to automate its customer service operations across 23 markets and 35 languages. Partnering with OpenAI, Klarna deployed an AI assistant that handled over 2.3 million customer conversations in its first month, equivalent to the workload of 700 full-time agents.
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The state of genAI at Microsoft, SAP, Salesforce and OpenText
To say that generative AI (genAI) evolves rapidly is an understatement. Keeping track of everything that’s happening can be overwhelming and time consuming. At the same time, you need to have a basic idea of what’s out there, or you risk falling behind. Luckily, our AI experts Wouter Labeeuw and Pieterjan De Schrijver did the heavy lifting for you.
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GenAI in Finance: how to ensure governance and maximize returns
Driven by AI, finance departments are pivoting from traditional analysis to a more streamlined, automated approach that focuses on planning, risk management, and strategic decision-making. But that’s not the only way in which AI and genAI are changing work for finance teams. The CFO, together with the CIO, also plays a key role in AI selection, adoption, and governance.
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