Reduce back-office cost up to 30%
Improve service & transparency to B2B partners
Increased data quality & process reliability
Are you struggling to manage your back-office operations while keeping your business partners satisfied? The B2B Customer Portal by delaware is the perfect solution for you. This innovative digital platform offers complete transparency to your customers, allowing them to manage their business processes seamlessly. With a self-service process that is easy to navigate, customers can enjoy a more personalized experience, resulting in increased customer satisfaction. Additionally, the portal features a guided order process that ensures order entry quality and reduces errors. By digitizing paperwork and reducing the back-office workload, the portal is designed to reduce personnel costs.
Our lightweight and extendable solution is comprised of pre-configured modules that can be customized to suit your business needs. With out-of-the-box integrations with SAP ERP spectrum and other SAP products, our solution is designed to improve efficiency, reduce costs, and enhance customer satisfaction.
- Order overview and details
- Invoice overview and details
- Guided sales order entry and checkout
- Integrated product catalog with google-like search
- Portal layout and content management through an integrated CMS
- SAP Integration templates for 5 functional SAP objects included
- Payment integration module
- Out of the box standard portal capabilities like:
- password reset, self-registration, profile management, user management, ...
Standard edition
What is included?
- ePaaS
- Price: one off €25k + monthly €2,5k
- Includes hosting of solution on delaware SAP BTP licenses
- Includes standard available modules and objects available in solution
- Includes setup standard portal modules available in solution
- Includes integration with standard SAP objects available in solution
- Includes technical maintenance of hosted solution
- Does not allow for custom development/enhancements to standard solution
Standard edition
What is included?
- Accelerated custom development
- Price: one off min €25k + SAP BTP license cost + custom development effort
- Customer buys SAP BTP licenses (via delaware, other ISP, or SAP direct)
- Solution hosted on SAP BTP instance of customer
- Includes standard available modules and objects available in solution
- Includes setup standard portal modules available in solution
- Includes integration with standard SAP objects available in solution
- Does not include out of the box maintenance or support
- delaware global managed services can provide support under other contract
- Allows for custom developments/enhancements to standard solution
The B2B portal enabled us to cope with the huge increase in demand caused by the pandemic. Without it, we wouldn’t have been able to provide our customers with the medical supplies they needed in a high-quality and timely fashion.Anke Dubron, project manager at WM Supplies
Please be informed that each pricing plan provided on this website or on other media is purely indicative and not binding. The contractual terms and conditions for the use of our solutions can be requested through the contact form available on this website. This request will not constitute the conclusion of an agreement.
