Nearly 20% of time spent on
An audit revealed that this registration process was time-consuming. "Keeping records took up almost twenty percent of the time of the employees responsible," said Michael Cox, IT service manager at TUC RAIL. "The required information was entered into Excel, emailed, overwritten again and made use of different templates for each project. Photos and videos were taken with a phone and sent to a computer to insert into the same Excel file. As a result, registration took a long time and the database was difficult to search."
TUC RAIL then decided to streamline this process according to three important principles: photos and videos needed to be added directly to the right place, the information should be accessible anytime and anywhere, and the data needed to be usable for reporting and strategic insights.
To develop the application, TUC RAIL chose Mendix partner delaware after a tender process. Cox: "We deliberately chose low-code. With many SaaS platforms, you are one of many customers and have to wait a long time for requested modifications. Because we are project leaders, we want to be able to determine the order and priority in a development process to ensure that we are able to work in a way that suits our needs and processes. Low-code makes this much easier."
Matts Devriendt, solution lead low-code & automation at delaware: "It is special to see how quickly the customer embraced the low-code way of thinking. This resulted in building and deploying an app for their most time-consuming process in less than a year. A huge amount of time was freed up and the recorded data became searchable, leading to better analysis. The Mendix platform proved to be the best choice for digitizing this core process, thanks to its robust and far-reaching support for large numbers of users and data. Mendix also made it possible to deliver new functionalities incrementally, so that the application could be tested in practice very quickly. It shows the power of low-code and how it can help organizations streamline time-consuming processes."