DBE blank job profile

Microsoft, cloud & infrastructure, un peu d'experience, consultant·e
Belgium

Think support is just handling tickets? Not here. As a Cloud Support Engineer, you’ll be the trusted point of contact for our clients and a key contributor to keeping their cloud environments running smoothly. You’ll not only resolve issues but also anticipate and prevent them — ensuring stability, scalability, and security across modern Azure cloudnative platforms. 

Our environments are built with PaaS-first principles, leveraging Azure services such as Azure Kubernetes Service (AKS), Azure Functions, App Services, and managed databases. You’ll help customers run resilient and high-performing cloud-native applications that scale effortlessly.

Who are we?

You’ll join our Managed Services team, working with cuttingedge cloud technologies to deliver and maintain reliable business applications and tailored solutions. Our mission: empower our customers by ensuring their platforms run smoothly, securely, and efficiently. 

We focus heavily on Azure PaaS, automation, modern architectures, and DevOps-driven operations. You’ll collaborate closely with other teams to provide proactive management, optimization, and continuous improvement. 

We work where we work best, when we work best. delaware has offices in Antwerp, Ghent, Kortrijk, Liège, Lummen, and Wavre.

picture_Evelien_Blondé

plus d'infos sur ce métier ?

Evelien Blondé

What Will You Be Doing?

  • Provide 2nd and 3rd line support for enterprise clients, taking full ownership of incidents and driving effective solutions. 
  • Troubleshoot and manage Windows and Linux, Active Directory, security, virtualization, and backup/disaster recovery. 
  • Monitor cloud environments proactively and identify opportunities for improvement and automation. 
  • Work within modern Azure cloud-native platforms, actively supporting solutions based on:  

AKS & containerized workloads 
Azure Functions & serverless components
App Services & managed PaaS offerings
Infrastructure-as-Code (Bicep is a plus) 

  • Contribute to continuous improvement, scalability, and operational excellence. 
  • Apply DevOps principles using Azure DevOps and GitHub Actions to support automated CI/CD pipelines, release processes, and integrated deployments. 
  • Stay up to date with Azure innovations, best practices, and cloud-native standards — and share your insights internally. 
  • Translate business requirements into secure, scalable, cloud-ready technical solutions. 

Is there a match?

You have at least 2–3 years of experience in 2nd and 3rd line support and are eager to deepen your cloud-native expertise.
You can express yourself fluently in English and Dutch.

Certifications 

Minimum AZ900; willingness to obtain AZ104 (or higher) on a short notice. 

Technical Skills 

Solid troubleshooting skills in Windows & Linux
Knowledge of Active Directory, security, virtualization, backup & disaster recovery 
Familiarity with monitoring and observability tools
Experience or strong interest in: 

  • Azure cloud-native services
  • Containers & microservices
  • Serverless architectures
  • Azure DevOps & GitHub Actions for CI/CD
  • Bicep or Infrastructure-as-Code 

Plus:  

  • Knowledge of ITIL processes
  • Experience with on-prem virtualization, networking, and databases
  • Ability to translate business needs into scalable and secure cloud solutions
  • Hunger to learn and grow in a PaaSoriented, automation-driven environment 

On-call participation: 
We expect team members to participate in the on-call rotation, showing flexibility and shared ownership of our customer platforms. 

Let's meet up!

You’ll be part of a dynamic team that values collaboration, innovation, and continuous learning. We offer flexibility, growth opportunities, and the chance to work on impactful projects using leading-edge cloud technologies.
Let’s connect to talk more about the job, your talents, your track record, and your future with the #peopleofdelaware! 

* delaware is committed to creating an inclusive work environment that empowers all our people. A diverse workforce is the best guarantee of success for our employees, our customers, and our partners. 

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