OpenText Content Management

Master your information flow and governance

Is your organisation struggling with fragmented information, rising document volumes, and the wasted time spent searching for them? delaware specialises in high-level document management, helping you regain control over your critical data while accelerating your team's productivity.

Powered by OpenText Content Management, we design structured, intuitive systems that ensure regulatory compliance and automated retention while simultaneously reducing manual overhead and simplifying daily tasks. We transform raw data into a secure, high-value corporate asset. For our clients, OpenText Content Management serves as both the foundational "single source of truth" and the high-performance engine of their digital workplace.

Search Frustration

The High Cost of "Looking"

Your employees spend an average of 20% of their day just searching for information. Because files are named inconsistently (e.g., "Scan_1234" vs "Invoice_ACME"), searching by filename yields no results. How do you enable your team to find documents based on their content or attributes rather than just where they were saved?

Approval Bottlenecks

Stalled Business Processes

A contract needs approval from Legal, Finance, and the CEO. It currently sits in an email inbox, but nobody knows who has it or why it’s delayed. How do you transform a manual, invisible approval chain into a transparent, automated workflow with real-time tracking?

Audit Panic & Compliance Gaps

Regulatory Vulnerability

A regulator or auditor requests specific documentation from three years ago within a 24-hour window. Your files are scattered across physical boxes, various network drives, and legacy systems. How do you find the "Record of Truth" instantly to avoid heavy fines and reputational damage?

Why OpenText Content Management?

In an era where information is your most valuable asset, the way you manage it determines your competitive edge. Many organisations struggle with fragmented data across shared drives and disconnected systems,

OpenText Content Management is not just a storage solution; it is a centralised "Single Source of Truth" and definitive foundation for Information Governance, Security, and Operational Excellence. It empowers your organisation to:

Mitigate Risk & Ensure Compliance: Automatically apply legal retention policies and defensible disposal, ensuring you are always audit-ready and never exposed to the liability of unmanaged data.
Boost Productivity through Discovery: Eliminate the "search frustration" by using advanced metadata and full-text indexing. Your team stops looking for information and starts using it.
Protect Intellectual Property: Secure your most sensitive assets with granular access controls and 100% transparent audit trails that track every version and every interaction.
Streamline Business Processes: Replace manual bottlenecks with automated workflows that ensure the right information reaches the right person at the right time.

Features

Documents are now securely captured, indexed, organised, stored, secured, tracked and disposed of. Reduce storage costs, increase employee productivity, enhance information governance and meet corporate mandates.
Create new workspace quickly that organise the data, content, people and tasks related to a case, project or business goal with fast and easy access to information and pre-built templates.
Point solutions are now minimised with a customisable framework to automate low-value, or manual tasks, allowing focus on valuable resources to achieve business goals.
Implementation efforts will be reduced with pre-configured solutions to improve productivity and accelerate organisational processes.
Upgrades and access to new platform features, capabilities and updates with ease.
Support for application and infrastructure deployment, integration, ongoing management and optimisation within a single SLA.

What can we do for you?

With our strong partnership with OpenText and deep expertise and experience in information management, we can provide the following services:

Collaborative workshops with key stakeholders and users to uncover gaps, painpoints, and user journeys. Envision with system blueprints.
System architecture advice and consultating and system implementation, upgrades and mirgration.
Maximise user adoption with change management consulting and system training for users.
Get dedicated helpdesk resources to support and troubleshoot issues. Decide between on-location or offshore services. Explore AMS.

Uniquely qualified to help organisations

We have built over 15 years of expertise in document management using OpenText. The result? We are a platinum partner of OpenText with industry-specific knowledge of ERP and CRM packages. Our knowledge and experience helps you gain insight and control over content, thus increasing the value of your information.

You can rely on us: we commit, we deliver.

Take advantage of OpenText and delaware services

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