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OpenText Extended ECM (xECM) is an enterprise Content Management System (CMS) platform that governs the lifecycle of information securely with integration with leading enterprise apps, such as SAP S/4HANA, Microsoft 365, Salesforce and SAP SuccessFactors.
Content and processes are now brought together. With xECM, information can be accessed when and where needed, allowing for accurate decision-making and enhanced operational effectiveness.
Gain efficiency with simplified access, tasks automation and higher collaboration from enterprise process applications and the ECM system.
Users continue using the business applications as usual while getting a 360° view of content and related processes from a single interface.
Aggregate knowledge from across business applications, such as MS Teams and integrated CMS, for deeper insight into the performance of products, customers, suppliers or assets.
Reduce end-user errors through automated classifications and metadata within a process and in the context of relevant business objects.
Run on a cloud-native software that can deployed on-prem, with a hybrid setup or in the private cloud and extend with multi-tenant SaaS applications.
Documents are now securely captured, indexed, organised, stored, secured, tracked and disposed of. Reduce storage costs, increase employee productivity, enhance information governance and meet corporate mandates.
Create new workspace quickly that organise the data, content, people and tasks related to a case, project or business goal with fast and easy access to information and pre-built templates.
Point solutions are now minimised with a customisable framework to automate low-value, or manual tasks, allowing focus on valuable resources to achieve business goals.
Implementation efforts will be reduced with pre-configured solutions to improve productivity and accelerate organisational processes.
Upgrades and access to new platform features, capabilities and updates with ease.
Support for application and infrastructure deployment, integration, ongoing management and optimisation within a single SLA.
With our strong partnership with OpenText and deep expertise and experience in information management, we can provide the following services:
Collaborative workshops with key stakeholders and users to uncover gaps, painpoints, and user journeys. Envision with system blueprints.
System architecture advice and consultating and system implementation, upgrades and mirgration.
Maximise user adoption with change management consulting and system training for users.
Get dedicated helpdesk resources to support and troubleshoot issues. Decide between on-location or offshore services. Explore AMS.
