What is the purpose of DEX workshop?
DEX workshop stands for Digital Employee eXperience, and like the name, this workshop was meant to look into the employees’ digital experience and explore any possibilities for improvements and enhancement. This is a timely initiative considering that the world we live in now largely depends on digital transactions, both at work and in our day to day life, compounded with the effects that COVID has brought about globally.
The main goals that this workshop aims to achieve is to identify pain points and areas of improvement in terms of the digital experience of the employee at different levels (consulting, HR, marketing, manager etc). For the different levels, we were grouped and assigned specific personas in each level, brainstormed over three days the different digital tools that are utilised by such roles, and the possibility of introducing other tools that may fill in the gaps if there were any identified.