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Preparing quotations on the go: a piece of cake for the sales representatives at Bekaert
- Microsoft
- intelligent apps
Accessibility, ease of use and guidance are the three key terms to describe the success of Bekaert’s mobile quotation app. Adding a mobile app on top of the Microsoft Dynamics 365 for Customer Engagement CRM solution led to a huge increase in the number of digital quotations. It has become the favorite app of Bekaert’s Building Products sales reps who actively use it in their daily contacts with customers.