To achieve operational excellence, processes, departments and people have to work closely together. Operating in siloes and chasing short-sighted KPIs won’t cut it: what you need is an operating system that offers a real-time, precise overview of processes and performance. With Dynamics 365, Microsoft transcends the largely artificial boundaries of the IT landscape, offering full integration of ERP, service and CRM capabilities within a complete business suite.
One of the key advantages of Dynamics 365 is that it allows business to truly transform themselves across the board to meet the changing needs of their customers. Because Dynamics’ intelligent applications work seamlessly together in the cloud, it helps you to connect people, data and processes in new and exciting ways.
Connected Field Service is based on Dynamics 365 Field Service and IoT. It will smarten up your maintenance, as it gives you more first-time fixes and less downtime. It will also help you lower your costs and boost technician productivity. All this will result in a higher customer satisfaction.
If that still seems abstract, it’s because Dynamics 365 covers such a vast range of possibilities. The most important advantages revolve around 4 pillars:
Since Microsoft’s goal is to create a single, seamless business environment, Dynamics 365 works together with other Microsoft products:
Microsoft Dynamics 365 for Talent
Companies nowadays struggle with many HR challenges, from talent development to digitizing HR processes and more. All these challenges can be tackled with Microsoft Dynamics 365 for Talent, as this solution contains three modules:
How can we help?
Create clarity in the breadth of possibilities posed by Microsoft Dynamics 365, with delaware’s extensive technological knowledge and experience as a Gold-certified Microsoft partner. Together, we can guide you to operational excellence.
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