Information Management (EIM) Consultant

supply chain & operations, lot of experience, consultant
Belgium

Information only becomes valuable when people can actually use it. As a Senior Information Management Consultant, you help organizations manage their documents and data in a smarter way. You guide customers in their transition toward more efficient, paperless processes using OpenText solutions. You combine a clear view on information flows with a practical approach and you enjoy helping customers move forward with solutions that truly work for them. 

What will you be doing?

As a Senior Information Management Consultant, you help organizations manage their information throughout its lifecycle. Together with your customers, you design and implement solutions based on OpenText technologies.

You’ll typically work in one or more of these areas:

Content management
You help teams work together efficiently on shared documents. You design document structures, define access rights and workflows, and make sure information is easy to find and use. You translate business requirements into practical system configurations.

Output management
You help customers streamline communication such as invoices or customer letters. You work with data from systems like SAP and design automated documents with the right content and layout. You ensure documents are generated and delivered automatically through digital channels or printing partners.

Archiving
You design solutions that store information safely and efficiently for the long term. You help customers archive data that must remain accessible but should no longer impact operational systems, often in cloud or integrated environments.

Across projects, you:

  • Analyse information flows and identify improvement opportunities
  • Translate customer needs into functional and technical designs
  • Configure and implement solutions together with your team
  • Lead workshops and guide customers during implementation
  • Support pre-sales activities with your expertise
  • Take ownership of projects or project streams
  • Coach junior colleagues and share your experience

You’ll work with a variety of customers, including large organizations in both the public and private sector. Projects vary in size and complexity, which keeps your work interesting and challenging.

picture_Laura_Van Geert

more info about this job?

Laura Van Geert - Recruiter
Contact Laura on LinkedIn

Is there a match?

You enjoy bringing structure to complex environments. You understand how information flows through an organization and how systems can support people in their daily work. Whether your background is more technical or more functional, you know how to translate business needs into workable solutions.

You are comfortable taking ownership and working independently, while staying connected to your team. Clients trust you because you listen carefully, ask the right questions, and keep a clear overview. You like sharing your knowledge and helping colleagues grow, and you’re not afraid to take initiative when you see opportunities.

You recognize yourself in the following:

  • You have at least 3 years of relevant experience in information management, enterprise content management or similar environments. Experience with OpenText is a plus but not a must
  • You have a bachelor’s or master’s degree in IT or a related field, or equivalent experience
  • You communicate fluently in Dutch or French, combined with English
  • Experience with ERP packages such as SAP is a plus
  • You are proactive and enjoy taking initiative
  • You enjoy coaching colleagues and sharing knowledge
  • You like working closely with customers and thinking along with their challenges
  • If you have some knowledge of JQuery, JavaScript and object-oriented programming languages such as Java or C# and you understand how relational databases such as SQL Server and/or Oracle work that is also a plus but not a must.
  • If you have BPMN experience, again a plus but not a must. 

You might have a more functional profile, focused on processes and requirements, or a more technical profile, for example in scripting, integrations or infrastructure. Both profiles fit well in our team.

 

Who are we?

We are a team of information management specialists who help organizations work smarter by managing information in a structured and sustainable way. Our focus is on OpenText solutions covering content management, output management and archiving.

Our customers are typically larger organizations that rely on us not only for technical expertise, but also for practical advice and long-term partnership.

Within the team, collaboration and knowledge sharing come naturally. You’ll work with colleagues who support each other and enjoy solving problems together. There is room for initiative and ownership, and opportunities to grow, whether you want to deepen your expertise or take on a broader role.

We believe in a supportive and inclusive work environment where everyone can contribute in their own way.

Let's meet up!

You can find out more about delaware on our website. Or get a sense of what it’s like to work for us here, but we’re even nicer in real life! 

Are you keen to help us grow our Enterprise Information Team? Click the Apply Now button!

delaware firmly commits to creating an inclusive work environment that empowers all. A diverse workforce is the best guarantee for success for our employees, our customers and our partners. 
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