HR and new technologies
New technologies can make HR-tasks easier and more efficient. But how, actually, does HR currently embrace new technologies such as the cloud, mobile apps, the digital workplace, artificial intelligence (AI) and data reporting?
First, the positives:
- 62% of the polled HR-professionals chose resolutely for software in the cloud. ‘Cloud’ is clearly front-of-mind among HR-professionals.
- Mobile access to HR-functionalities is also regarded as ‘Important to Crucial’ for 88% of the HR-departments.
- 45% of the respondents are actively developing projects concerning the digital workplace. This is positive in itself. The caveat, though, is the fact that only 15% have so far rolled this out.
As regards the new digital technologies, most striking were the suggestions for improvements:
- AI can help HR-departments to achieve their own targets quicker and more efficiently, but just 1 in 4 HR-professionals is currently engaged in something related to AI.
- According to the respondents, both HR and the employees within the organization are not yet ready for AI (69%). In addition to this, HR admits that the systems currently in use fall short as regards AI (80%).
- Daily up-to-date reports are well integrated in just 1 in 3 HR-departments (37%). The predictive reporting tool harbors perhaps the single biggest efficiency gain for the HR-department, but only 1 in 8 (12%) is doing this already.