Sitecore: inspiring the customer journey

Sitecore: inspiring the customer journey

Remember when company websites were just a logo, product info, and a contact page? Today, they serve as dynamic communication hubs across devices and languages.

Creating a compelling, global, and personalized online experience requires:

Multilingual translations for the right audience
A company blog for fresh content
Rich media like e-books, tutorials, and videos
Accessibility across desktop, tablet, and mobile

Managing this complexity demands more than a basic web tool—enter intelligent content management solutions like Sitecore. These platforms empower marketing teams to create, publish, and analyze content without IT, streamlining web management and strategy execution.

Consistent online presence

With its smart features, Sitecore allows companies to build a consistent online presence across locations, languages, devices and even personal preferences. The platform integrates with other systems, allowing users to efficiently manage content and create compelling user experiences across devices.

In short, Sitecore guides your prospects through the customer journey, offering and helping them find content that is relevant to their specific needs. At the same time, it helps your organization gain insight into different customer moments, enabling you to further optimize the experience.

Why you'll love Sitecore

Tracks every moment your customer connects with your organization.
Tailors each moment to every individual customer.
Automatically detects the use of mobile devices and provides a unified customer experience on any form factor.
Content is not duplicated, but dynamically and efficiently scaled and automatically reused to fit form factor dimensions.
Locale detection allows geographically specific content targeting.
Workflows can be enabled and customized, so sections of the site can be locked down to certain roles, or certain content needs to be approved before it goes live.
Sitecore CMS is fully customizable and extendable: practically anything can be overridden or extended.

gain insight into different customer moments and optimize the experience

How we can help you

create awareness through workshops, business games and quick scans
define improvement programs and offer vision, strategy and a roadmap
execute transformation at your company
build your business process architecture, monitor it, and train your people

Why choose delaware?

We offer a structured approach
We offer end-to-end solutions
We collaborate closely with your team
We have 20 years of experience in business transformation across numerous industries