SAP CX Consultant

In this role, SAP Sales Cloud is your primary playground. You will be the go‑to expert who helps customers reimagine and optimize their commercial processes end‑to‑end.

You will:

Lead SAP Sales Cloud transformations

• Own the full sales process design: lead management, opportunity flows, guided selling, forecasting, and quotation orchestration.
• Configure Sales Cloud to support best‑practice pipeline management, activity planning, territory & quota management, and sales automation.
• Leverage advanced capabilities such as Sales Intelligence, predictive scoring, and workflow automation.

Your broader impact: CDP • BTP • S/4HANA

While Sales Cloud is your core, you also help shape the CX ecosystem around it:

Integrate CX applications with SAP S/4HANA

• Set up and validate end‑to‑end data flows for customer master data, product data, pricing, availability, orders, and service processes.
• Collaborate with S/4HANA, integration, and data teams to guarantee a robust and scalable setup.

Deliver high‑quality project execution

• Facilitate workshops, challenge requirements, co‑create processes, and promote a standard‑first approach.
• Manage configuration, testing, documentation, and enablement for key users.
• Troubleshoot issues across CX modules, BTP services, and ERP integrations.

Our SAP CX team is a tight group of more than 30 experts. Our CX community bundles functional, technical, and architectural expertise across the entire SAP CX suite— enabling ‑end‑to end solutions that connect sales, service, data, and ERP at scale to build seamless, futureproof customer journeys.Just so you know, delaware has its offices in Ghent, Kortrijk and Wavre, but we also spend a lot of time working with our customers on-site.

Joining our team gives you the opportunity to help shape the future of digital customer engagement. You will benefit from:

• A leading role in one of Belgium’s strongest SAP CX teams.

• Access to FAST CX accelerators, qualified packages, and internal IP that boost delivery speed and quality.
• Learning and growth paths toward CX Solution Lead, BTP Architect, Integration Expert, or Presales Lead.
• A hybrid work culture with offices across Belgium and opportunities to collaborate on‑site with innovative customers.
• A positive, entrepreneurial team spirit where we commit, collaborate, and deliver together.

You are an experienced SAP CX consultant with hands‑on expertise in at least two of the following domains: Sales Cloud, CDP/CIAM, BTP, or S/4HANA integrations. You bring:

• 4–7+ years of SAP CX project experience across mid‑size or enterprise environments.
• Strong understanding of commercial, service, and customer‑data‑driven processes.
• Hands‑on skills in Sales Cloud configuration, Customer Data modelling, or BTP development/integration patterns.
• Solid insight into S/4HANA Sales/Service/Logistics processes and how they integrate via SAP CPI to front‑office touchpoints.
• The ability to challenge requirements, guide stakeholders, and propose best‑practice architecture.
• Excellent communication, workshop‑facilitation, and stakeholder‑management skills.
• A proactive mindset, eagerness to share knowledge, and passion for continuous improvement.

You can find out more about delaware on our website, or read our blog to get a sense of what it’s like to work for us. Are you keen to help us grow our Legal team? Click the Apply Now button below and hopefully we’ll get to meet each other soon!

delaware firmly commits to creating an inclusive work environment that empowers all. A diverse workforce is the best guarantee for success for our employees, our customers and our partners.