SingEx: First S/4HANA Public Cloud implementation in Singapore

Operating as a subsidiary of Temasek Holdings, one of Singapore’s largest investment holding companies, Constellar Holdings (formally SingEx Holdings) houses four organisations providing integrated solutions for venue management and consultancy, exhibition and conference organising services and international exhibition related ventures. 

Constellar is currently developing a longer-term digital roadmap that includes the extension of services and integration with its ecosystem of front-end sales, marketing and fulfilment systems, as well as exploring solutions for food and beverage services, data management, analytics and warehousing solutions. 

With this, the first SAP S/4HANA Cloud implementation in Singapore went live in August 2019 with delaware Singapore as the implementation partner. 

A transformation journey

Constellar is embarking on a transformation journey to prepare all its entities and regional offices in the various markets for long-term growth. In line with this growth plan, they are undertaking multiple corporate and line of business initiatives. One of the major corporate initiatives they have identified involves the streamlining of financial and other related business processes. This will drive greater business performance and conformance.

A new core finance system

In this context, they sought to implement a new core finance system that will replace the finance components of their existing ERP platform. The new system is expected to serve all their entities and regional offices.

Setting things into motion

The challenges

• Constellar's business outgrew their previously implemented finance system. It was not designed to cater for the growing complexities of core finance and related business processes for the growing organisation.
• Their previous set of processes and operating procedures were not designed for closed loop processing, analytics, automation and decision making - resulting in some inefficiencies and under-optimised processes.

The benefits

With SAP S/4 HANA public cloud implemented, Constellar saw the following benefits across its various entities:

• Stronger data governance across departments
• Improved analytics insights and decision-making capabilities with real time data
• Sound foundation to cater for the growing business needs
• Moving beyond core ERP with potential integration and extension to solutions such as Customer Relationship management (CRM) and data management

Why delaware?

The delaware team, both locally and globally, stood out for their implementation track record of the proposed project team. Additionally, delaware also demonstrated a strong partnership with long term technology partner SAP that was mission critical for a successful delivery.