Carefully Planned Implementation Helps User Adoption
In the past, documentation would not necessarily be visible to all that required access. With the new solution in place, more than 100 users, including 60 in purchasing, can now access all documentation relating to a supplier or a particular order.
Alliander is also benefitting from greater control over document templates. With everyone accessing a single source, when a new document template is released for use, it is immediately available, without delay. This ensures, for example, that the very latest purchase order terms and conditions, or contract documentation is always used. This reduces the risks associated with the use of outdated documents, such as non-compliant terms and conditions, unfavorable terms, or unenforceable contract clauses.