Omnichannel Experience

With 88% of organizations delivering multichannel customer experiences, yours must be truly excellent, consistent and simple in order to compete.

UX & design

Experience design isn’t about building a good-looking website. It is about translating the visitor’s actual needs at every step in the customer journey into an intuitive surfing experience. Discover why UX & design are key to engaging users.
with 88% of organizations delivering multichannel customer experiences, yours must be truly excellent, consistent and simple in order to compete. Discover how we can help you build valuable relationships throughout the entire customer journey

Omnichannel platforms

Offer a single, unified experience to your customers – no matter which channel they use

With the right omnichannel platform, you can deliver the “buy anywhere, fulfil anywhere” experience that customers expect today.

Customer engagement & commerce

Deliver intelligent, trustworthy customer experiences across all channels

Customer engagement & commerce is about creating consistent, high-quality, personalized customer experiences both online and offline in order to build strong, lifelong client relationships.

Identity management

Understand your customers and turn them into loyal brand advocates via seamless experiences

Identity management is about creating a single user profile for each customer, starting from their first interaction with your enterprise, which then allows you to offer smooth and personalized customer experiences across all of your channels.

blog

Open, clean, innovative: the RISE of the Intelligent Enterprise

With the Intelligent Enterprise, SAP has laid out its vision for an organization with the future-proof architecture, tools and capabilities needed to truly leverage data insights. Most companies, however, are still a long way from reaching this ideal. For them, RISE with SAP is the perfect steppingstone towards long-term business transformation. Pair with a methodical approach and a trusted expert partner for optimal results.  

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Your future finance organization starts here

Through 2025, 75% of enterprises will accelerate their digital transformation plans to navigate today’s challenges, says Gartner (Gartner: Forecast Analysis: Digital Business Consulting Services, Worldwide, 14 March 2022). For you, as a CFO, this is your time to shine, as the CEO and CIO count on you to help drive change. How can you make the most of digitalization to adapt your finance office to a new world? Here’s what delaware can do for you.

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The RISE of hybrid integration platforms

‘Intelligent enterprises are integrated enterprises’ is and remains one of the headlines of SAP Integration. Since companies have made the move from all-in-one business suites to best-in-breed solutions, the importance of integration has become undeniable. But modern integration is about more than building bridges. Establishing a future-proof integration landscape requires thorough technological and business expertise, as well as powerful modern tools – like hybrid integration platforms. Here’s why.
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Connected transformation: a quicker and effective way to change

Faced with political instability, economic uncertainty, climate change and supply chain chaos, finance teams increasingly turn to technology to be agile and act fast. Now here’s the kicker: a staggering 70% to 95% of digital transformations fail to meet their original objectives. To get your digital transformation right, a holistic approach is needed that connects technology, strategy and people. Here’s how.

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