With 88% of organizations delivering multichannel customer experiences, yours must be truly excellent, consistent and simple in order to compete. Discover how we can help you build valuable relationships throughout the entire customer journey.
Offer a single, unified experience to your customers – no matter which channel they useWith the right omnichannel platform, you can deliver the “buy anywhere, fulfil anywhere” experience that customers expect today.
Customer engagement & commerce
Deliver intelligent, trustworthy customer experiences across all channelsCustomer engagement & commerce is about creating consistent, high-quality, personalized customer experiences both online and offline in order to build strong, lifelong client relationships.
Understand your customers and turn them into loyal brand advocates via seamless experiencesIdentity management is about creating a single user profile for each customer, starting from their first interaction with your enterprise, which then allows you to offer smooth and personalized customer experiences across all of your channels.
To RISE or not to RISE? The best way to SAP S/4HANAAs we’re inching closer to SAP’s 2027 deadline, many companies are considering their options for moving to SAP S/4HANA. The launch of RISE with SAP in 2021 added yet another variable: a subscription bundle that expertly combines performance with ease-of-use and simplicity. But what’s the best course of action for your organization? Here’s our comparison of the RISE with SAP versus SAP S/4HANA ‘any premise’ operating models and licenses. read more
Quality assurance in development: better safe than sorry
Quality assurance on SAP S/4HANA
Whether you’re building cars or code, the importance of quality assurance (QA) can’t be overstated. Not only does compromising on quality lead to customer dissatisfaction – or worse: accidents – it also causes significant delays and additional costs. Unsurprisingly, QA is gaining a lot of attention in coding and development. But what exactly are the characteristics of high-quality code, and how can developers meet these requirements? read more
Omniscience vs clarity: finding balance in data analytics“I want to see everything,” is probably the most-often heard request in data analytics and business reporting. Powerful business tools like SAP Data Warehouse Cloud and SAP Analytics Cloud bring us closer to attaining that superpower. The question, however, is whether that should really be our goal, or if there’s a way we can balance hunger for knowledge with optimal performance and clarity. read more
Introducing BLUEFIELD: pushing the limits of S/4HANA migration
As the next generation of ERP, SAP S/4HANA has the potential to transform your organization’s business strategy by enabling your people to make informed, data-driven decisions in real time. It also paves the way for new technologies like AI, machine learning, and IoT, and its lightning-fast data handling accelerates every data-related process.read more