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AI Capabilities in SAP CX: A Complete Overview
Artificial intelligence is at the forefront of current discussions, with rapid adoption across various industries. It is estimated to add between $2.6 billion and $4.4 billion to the global economy. This article highlights the different AI categories and associated capabilities that can be leveraged across the SAP CX product portfolio. read more
Generative AI, one year after ChatGPT: first reflection, then activation
When OpenAI launched ChatGPT in November 2022, virtually the entire planet started realizing – almost overnight – the power of generative AI (GenAI): content creation based on large language models. Ever since, organizations have been exploring its potential for their own operations – and how to handle it responsibly. To help them maximize that opportunity, delaware has stepped up its GenAI investments and offering. read more
SAP Commerce Cloud 2211 release: everything you need to know
With its 2211 release, SAP Commerce Cloud enters a new phase in its continuous innovation journey. Monthly releases with bite-sized improvements will make it easier to consume new and updated features. Moreover, this release marks the very first cloud-only version of SAP’s e-commerce platform. Here are the most important changes in a nutshell. read more