SAP CX Consultant

SAP, cloud & infrastructure, some experience, consultant

Belgium

At delaware, we guide customers in transforming their entire front‑office experience through the SAP Customer Experience suite. As an SAP Platinum Partner with strong CX credentials and deep experience integrating SAP Sales Cloud, Customer Data (CDP/CIAM), Commerce, and Marketing on top of S/4HANA and SAP BTP, we help organizations build seamless, future‑proof customer journeys.
Our CX community bundles functional, technical, and architectural expertise across the entire SAP CX and BTP landscape — enabling end‑to‑end solutions that connect sales, service, data, and ERP at scale.

What will you be doing?

In this role, SAP Sales Cloud is your primary playground. You will be the go‑to expert who helps customers reimagine and optimize their commercial processes end‑to‑end.

You will:

Lead SAP Sales Cloud transformations

Own the full sales process design: lead management, opportunity flows, guided selling, forecasting, and quotation orchestration.
Configure Sales Cloud to support best‑practice pipeline management, activity planning, territory & quota management, and sales automation.
Leverage advanced capabilities such as Sales Intelligence, predictive scoring, and workflow automation.

Your broader impact: CDP • BTP • S/4HANA

While Sales Cloud is your core, you also help shape the CX ecosystem around it:

Integrate CX applications with SAP S/4HANA

Set up and validate end‑to‑end data flows for customer master data, product data, pricing, availability, orders, and service processes.
Collaborate with S/4HANA, integration, and data teams to guarantee a robust and scalable setup.

Deliver high‑quality project execution

Facilitate workshops, challenge requirements, co‑create processes, and promote a standard‑first approach.
Manage configuration, testing, documentation, and enablement for key users.
Troubleshoot issues across CX modules, BTP services, and ERP integrations.

more info about this job?

Tomas Coppens

Contact Tomas on LinkedIn

Who are we?

Our SAP CX team is a tight group of more than 30 experts. Our CX community bundles functional, technical, and architectural expertise across the entire SAP CX suite— enabling ‑end‑to end solutions that connect sales, service, data, and ERP at scale to build seamless, futureproof customer journeys.Just so you know, delaware has its offices in Ghent, Kortrijk and Wavre, but we also spend a lot of time working with our customers on-site.

Joining our team gives you the opportunity to help shape the future of digital customer engagement. You will benefit from:

A leading role in one of Belgium’s strongest SAP CX teams.

Access to FAST CX accelerators, qualified packages, and internal IP that boost delivery speed and quality.
Learning and growth paths toward CX Solution Lead, BTP Architect, Integration Expert, or Presales Lead.
A hybrid work culture with offices across Belgium and opportunities to collaborate on‑site with innovative customers.
A positive, entrepreneurial team spirit where we commit, collaborate, and deliver together.

Is there a match?

You are an experienced SAP CX consultant with hands‑on expertise in at least two of the following domains: Sales Cloud, CDP/CIAM, BTP, or S/4HANA integrations. You bring:

4–7+ years of SAP CX project experience across mid‑size or enterprise environments.
Strong understanding of commercial, service, and customer‑data‑driven processes.
Hands‑on skills in Sales Cloud configuration, Customer Data modelling, or BTP development/integration patterns.
Solid insight into S/4HANA Sales/Service/Logistics processes and how they integrate via SAP CPI to front‑office touchpoints.
The ability to challenge requirements, guide stakeholders, and propose best‑practice architecture.
Excellent communication, workshop‑facilitation, and stakeholder‑management skills.
A proactive mindset, eagerness to share knowledge, and passion for continuous improvement.

Let's meet up!

You can find out more about delaware on our website, or read our blog to get a sense of what it’s like to work for us. Are you keen to help us grow our Legal team? Click the Apply Now button below and hopefully we’ll get to meet each other soon!

delaware firmly commits to creating an inclusive work environment that empowers all. A diverse workforce is the best guarantee for success for our employees, our customers and our partners.

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your salary package

We offer a competitive salary net allowance, company car, insurances, mobile phone with subscription and laptop. But what sets us apart is that you can co-define your package. For example, why not opt for an electric car or lease an (e-)bike?

let’s innovate together!

In our view, innovation is everywhere: it’s in the cutting-edge technologies we use for our customers, it’s in the way we communicate and collaborate, it’s top of mind whenever we think of novel solutions to customer challenges. Join us and innovate with customers in delaware’s del20 innovation challenge. Or participate in one of our many harvest & innovation projects.

Best Possible You

Our close leadership is focused on qualitative over quantitative feedback. They have your back throughout the year and your whole career. We believe this is the best way to stay motivated and inspired. Simply to become the best possible version of yourself. We go for quality while keeping a close eye on quantity.

feel supported

Greatness is achieved by standing on the shoulders of giants. Our buddies assist starters while mentors provide longer-term career advice. Why not become a buddy or mentor yourself? Let a colleague stand on your shoulders and strive for greatness together.

training & development

The ideal consultant is a wonderful blend of hard and soft skills. But these skills need to be nurtured with fresh insights, bright ideas, new ways of working and more. Whatever you need to grow, the delaware Academy has something in store for you. Decide for yourself out of 50+ learning programs which training is right for you.

you’re in the driver’s seat

While you can count on all #peopleofdelaware for support, we count on you to take ownership. We’re convinced we’ll all go further if we let the #peopleofdelaware decide the direction of their career. So come and co-define your training and career path and let’s become smarter together.

celebrate together

#peopleofdelaware love to meet up regularly with colleagues at delaware events, team buildings, coffee chats, lunches and more. Because nothing’s more important than feeling connected.

flexible hours

Time is one of the most valuable assets each of us possess. Let’s use it wisely. We believe the right work-life balance comprises working from home, the office, at the customer’s site or any combination thereof. Let’s co-define the right mix for you.

WeCare

And we know you do too! Our company values guide us in being a socially responsible company. It’s part of our DNA. That’s why so many #peopleofdelaware personally invest part of their time in good causes like WeForest, the Special Olympics or the children’s education program `Fund Isaan´ in Thailand. How about you?