Nurturing a healthy partnership with Alpro
Alpro is a Belgian-headquartered international plant-based food manufacturer that creates naturally-healthy products that are good for the planet too. The company has been a delaware partner for over seven years.
Alpro is a dynamic company that continually tries to improve in terms of process optimizations and its IT environment. delaware follows up Alpro on a regular basis, enjoying close collaboration with its staff and getting called in on a variety of challenges large and small.
Over the years, delaware has delivered projects that optimize Alpro’s forecasting, its integration with external partners, and its shop floor operations, among others. In another ambitious project, Alpro moved to automated warehousing as a next step in achieving the most optimal workflow. This project trimmed down the costs of the supply chain process significantly.
“Our close contact with the delaware team makes working with them so much more valuable.” – Stijn Raemdonck, Alpro IT Director
In addition, delaware took care of a broad range of SAP support services, ranging from infrastructure activities to functional and technical activities. A first phase focused on rationalizing the IT ticketing helpdesk and optimizing incident management.
Recently, delaware has started guiding Alpro’s IT community in new ways to collect business insights in its relation with customers. In doing so, this created opportunities for Alpro’s internal IT staff to transform from service providers to business analysts, helping the company grow and supporting better decision-making.
A next horizon to discover
“The close contact between Alpro and delaware experts supports Alpro employees in getting the maximum value out of their business knowledge, combined with delaware’s know-how. delaware supports us in our strategy to optimize business processes through automation,” comments Stijn Raemdonck, Alpro’s IT Director.
“With delaware, there is always a next horizon to discover, keeping us sharp at IT, and contributing to Alpro’s business growth.” concludes Mr. Raemdonck.