Knowly: AI-powered knowledge assistant

The hidden cost of searching for answers

Every day, employees lose valuable time looking for information that should be at their fingertips. Whether it’s buried in emails, hidden in SharePoint folders, or locked in someone’s head; scattered knowledge slows down work, frustrates teams, and drives up costs. Knowly changes that.

Knowly helps companies reclaim that time. It connects employees to accurate, role-relevant answers instantly, using your own data sources. No more digging. No more delays. Just the right information, when and where it’s needed.

European companies lose up to €5,500 per employee per year just searching for internal knowledge. That’s time you can’t afford to waste.

What is Knowly and what can it do for you?

Knowly is an AI-powered expert system that connects your people to the answers they need - instantly, securely, and in their own language.

Answer questions instantly by connecting to your internal data sources and surfacing relevant, role-based content.
Support your employees 24/7 with multilingual, always-on assistance that scales across regions and roles.
Integrate with your existing tools such as Microsoft Teams, Microsoft SharePoint, OpenText, and custom systems.
Process complex content including text, images, tables, and diagrams.
Guarantee secure and role-based access: employees see only what’s relevant to them - nothing more, nothing less.
Improve continuously through built-in feedback loops and reporting via Microsoft Power BI.

What are the benefits of Knowly?

Save time and reduce costs

Cut down on the €5,500 per employee per year typically lost to information search.

Relieve internal experts

Knowly handles routine queries across HR, IT, and operations, so your experts can focus on strategic work.

Improve consistency

Ensure everyone gets the same, accurate answers, no matter when or where they ask questions.

Scale without hiring

Support growing teams without increasing headcount.

Why choose delaware?

Knowly is designed to fit into your environment, not the other way around. As a vendor-independent solution, it can be deployed in your own infrastructure, with no ongoing license fees. delaware brings deep experience in knowledge management, AI integration, and enterprise architecture to ensure Knowly is tailored to your organization’s needs.

From setup to optimization, we help you get the most out of your knowledge assets, so your teams can work smarter, not harder.