delaware Belux receives Salesforce FY26 New Logo Award

For delaware, the recognition signals a broader trend: more companies are rethinking how they build and strengthen customer relationships. Salesforce is increasingly used not just as a CRM tool but as a strategic driver of growth, efficiency, and customer experience. delaware supports that shift by helping organizations spot the right opportunities, build trust, and deliver measurable results.

To Salesforce BeLux, delaware stands out for one reason: we start from the business challenge, not the technology. Where others design for go-live, we design for adoption embedding business logic, user needs and process thinking from day one, not as an afterthought. 

That mix enables customers to go beyond implementation and achieve transformations that support their strategic goals. Sven Peleman, partner at delaware Belux, says “This award is a testament to the collective effort of our Salesforce team, supported by our 1,800 colleagues in Belux and 5,000 worldwide. Their expertise and commitment made this achievement possible, and it strengthens our confidence in the road ahead.” 

Salesforce is entering a new phase with Agentforce, its generation of AI driven agents designed to automate routine tasks, speed up processes, and improve customer interactions. For delaware, the technology fits naturally into the ongoing digital (AI) transformation of the sector. 

Yet the real impact of Agentforce depends less on its technical features and more on the business challenges it addresses. It remains crucial to ask the right questions to get real value: In which process is time being lost? Where do customers expect a smoother experience? And where can targeted automation deliver meaningful gains? 

delaware’s approach is straightforward: organizations create lasting value with Salesforce when they start from concrete business needs, not the technology itself. That principle is embedded in our way of working.