Robotic Process Automation: Efficiency Redefined

Automate repetitive work — build towards intelligent workflows

Say no to repetitive administrative tasks that keep employees from reaching their full potential. By mimicking human actions, robotic process automation (RPA) is a software technology that opens up a world of opportunities and frees up your staff to increase their impact on business results. Here’s what you need to know and how to get started in Singapore.

What is RPA and what can it do for you?

Automate to create more impact

Modern automation goes beyond task bots. It’s about simplifying work, improving accuracy, and freeing your teams to focus on what matters. RPA are software robots that perform a wide variety of standardised, repetitive tasks, such as invoicing, onboarding, contract management. Robotic process automation solutions can boost productivity and operational efficiency, freeing up your staff for more impactful tasks.

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How RPA can help

Towards the self-driven back office

Automate high volume, standardised, repetitive tasks based on pre-defined rules and parameters that require access to multiple – siloed – systems. Set yourself up for success with delaware’s step-by-step approach to RPA – from ideation to implementation, and beyond.

We take a practical, phased approach:

Identify high-value repetitive tasks
Automate safely and responsibly
Enable teams to adopt and scale automation
Prepare for future AI-assisted workflows and copilots
Support services

Start small. Deliver value. Build confidence. Scale responsibly.

Replacing administrative employees are neither the primary objective nor a common outcome for RPA projects. In the few instances where projects led to reductions in head count, the tasks in question had already been shifted to outsourced workers.

Thomas H. Davenport & Rajeev Ronanki, Harvard Business Review

Endless possibilities for RPA

Finance

Automate invoice processing and reduce working capital in financial domains. Or free up time for valuable analysis with automatic balance sheet reconciliation.

Procurement

Let RPA handle contract life cycle management to save time and improve policy adherence and standardisation. Or, free your staff from tedious document processing tasks to focus on exception handling.

HR

Automate both personnel on- and offboarding process or data exchange with your social security application to save time and engage in key HR roles.

Master Data Management

Automatically create business partners, projects, materials, employees. Or let RPA take over supplier master data checks.

IT

User creation and termination tasks are a thing of the past. RPA also enables automation of recurrent IT Operations.

Customer Service

Save time and improve customer experiences by automating periodic communications and engagements.

Technologies we work with

At delaware, we bring deep expertise across leading RPA platforms to help businesses transform and thrive. Whether you’re exploring innovative solutions from Microsoft or robust enterprise offerings from SAP, our consultants in Singapore are ready to guide you every step of the way.

From strategy to implementation, we’ll help you harness automation to streamline processes, boost efficiency, and drive sustainable success. Let’s shape the future of your business together.

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d'Fiesta 2024: Where Team Spirit Comes Alive

The delaware Singapore team stepped away from the office and crossed the border to Melaka, Malaysia, for our annual d'Fiesta team-building retreat. The weekend was a blend of introspection, connection, and unforgettable fun, leaving everyone with renewed energy and strengthened bonds on October 18th until 20th, 2024.

It was a chance to deepen our bonds as a team and reaffirm the values that shape our day-to-day work. Melaka’s lively streets and rich culture, provided the perfect backdrop for both reflective discussions and exhilarating activities. We spent time aligning on delaware’s direction, reconnecting with our core values, and, most importantly, with each other. The weekend encapsulated everything that makes us a team—our commitment, our shared vision, and the joy we find in each other's company.