Knowledge is one of the most valuable resources to a business. To thrive in today's competitive world, it is as important to share knowledge while ensuring that certain knowledge are kept to only relevant personnel. Adopting the best practices of knowledge management would allow an organization to build a smarter workforce and improve the overall efficiency.
Typically gathered through experience and is intuitively understood. Such information is often challenging to articulate and codify, making it difficult to transfer. They can include facial recognition, language or soft skills.
These are information gained through incidental activities where most are often unaware that learning is occurring. They have yet to be documented and tends to exist within processes, and it can be referred to as the “know-how”.
Often captured within various document types such as manuals, reports, and guides, allowing organisations to easily share knowledge across teams. Such knowledge is crucial for retaining intellectual capital within an organisation and transferring it to new joiners.
Create
How will knowledge within the organization be created or discovered?
Store
How and where will new and existing knowledge be kept?
Share
How can knowledge be shared with the relevant personnel within the organization?
Disposal
How will time sensitive knowledge be disposed or archived?
we committo guide customers in adopting the best practices of knowledge management through our many years of experiences
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